Network Engineer- Build/Design

Network Engineer 1- Build/Design

Tampa, FL

Brooksource is looking for a Network Engineer to join America’s fastest-growing TV, internet and voice enterprise company. This company is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. As a Network Engineer 1, you will be responsible for supporting enterprise efforts related to new IP PBX installs within the Hosted Voice and Unified Communications division. You will learn technologies such as Salesforce, Broadsoft Hosted Voice Platform, SIP, VOIP, and many more! If interested, please apply today!

Job Summary:

• Help drive network engineering projects by participating in the planning of network architecture, design.
• Maximize projects by assisting in the integration of communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations.
• Coordinate pre-install with clients
• Assist Field Technicians with the install of Broadsoft phone system
• Troubleshoot install connectivity and functionality of Broadsoft Hosted Voice system after install is complete
• Improve productivity through in-depth new product evaluations and develop resolutions to network issues during implementation.
• Communicate and facility telecom tickets to Senior Network Engineers for configuration
• Maintain product and service quality by assisting in the development and documentation of technical standards.
• Ensure successful project completion by documenting and implementing approved procedure methods.
• Optimize and configure the existing network by planning and working on projects, systems and issues of medium to high complexity.
• Support tiers across the organization during program implementations
• Enhance efficiency by serving on one or more projects simultaneously

Qualifications

Required Education/Skills:

• 3+ years’ experience within an enterprise setting
• Knowledge of telecom industry terminology, specifically knowledge within call flow, IP PBX, VOIP
• Experience with Call Flow Construction and Design from an understanding and documentation standpoint
• Experience with virtually or manually accessing switches
• Exposure to industry and vendor-specific products (Cisco, Polycom, Avaya, etc.)
• Experience with BroadSoft is a plus
• Experience in customer service and excellent communication skills
• Experience with Excel
• Experience with ticketing systems to support operations
• Experience with Salesforce is a plus

Job Types: Full-time, Contract

Pay: $30.00 – $32.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location