Network Engineer III

The Network Engineer III designs network solutions to help meet company goals and industry standards. This position requires a strong understanding of telecommunications and network technology, hardware, software, and services to ensure proactive monitoring and maintenance of client network environments. Solid leadership experience in designing networks and technologies using various telecommunication technologies, including but not limited to: MPLS, Wireless, Firewalls and broadband solutions with VPN. Wireless, Firewalls and broadband solutions with VPN.

KEY RESPONSIBILITIES:

• Responds to inquiries and requests for assistance with the Level I and Level II Technicians, with business and personal computer systems.
• Identify problems, troubleshoot and implement resolutions to assist users.
• Performs review audits of client’s current information systems. Evaluates operating practices to determine if controls and security measures are adequate. Assesses dependability and integrity of information systems and associated data.
• Perform Disaster Recovery functions for supported end clients.
• Perform Network and Security Audits
• Oversee and administer client’s network servers, network infrastructure, peripheral devices and workstations.
• Monitor performance and maintain security of LANs. Work with multiple hardware and software platforms.
• Assesses network performance. Sets up and observes network systems and peripherals. Recommend and implement upgrades or improvements. Resolves network problems and offers technical assistance to users.
• Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, input/output fleet, and workstations
• Ensure the integrity and security of enterprise data on host computers, multiple databases, and during data transfer in accordance to business needs and industry best-practices regarding privacy, security, and regulatory compliance.
• Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information
• Utilize our organization’s monitoring software/hardware used in the maintaining the client’s network infrastructure.
• Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.
• Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
• Assist in the rollout of large projects, including installation of computers, servers, firewalls, switches, APs, and more, as well as using network planning/tuning software to ensure adequate wifi coverage
• Troubleshoot various platforms such as Microsoft Windows (All Versions), Mac OSX, Windows Server (All Versions), SQL Server, MS Exchange, Active Directory, Terminal Services, Microsoft Azure, VMWare, and various networking protocols such as VPN, TCP/IP, etc.

QUALIFICATIONS:

• CompTia A+ Certification, Network+ (Active and Current)
• Expert-Level Comprehension of Network Setups and Configurations
• At least 4 – 8 years of experience working in IT Service Team/MSP NOC Team Environment Preferred
• Proficient in Microsoft Office Suite (Outlook, Word, Excel and PowerPoint)
• MCITP, MCP, CCNA, CCDA, CCNP or a combination of at least three (3) in Current and Active Status
• Prefer to have previous experience with Meraki product stack

SKILLS AND KNOWLEDGE:

• Perceived capacity to exude Personal Credibility and Professional Integrity
• Positive attitude, towards people and problems
• Ability to self-start, work independently and achieve high standards to meet multiple deadlines
• Explicitly proficient communicator, including writing, speaking, editing, proofreading and computer skills
• Above-par working capacity, to work in small and large projects with great attention to detail.
• Work effectively with staff in a team-oriented environment with a positive, can-do attitude.
• Adept in developing and maintaining strong relationships with management, staff, vendors and clients.
• Exhibit a high degree of professionalism, balanced business judgment, tact and diplomacy.
• Excellent problem-solving skills, in both mundane and highly-sensitive, albeit complex situations.

WORK ENVIRONMENT EXPECTATIONS:

Work in this environment is considered medium physical work requiring the exertion of up to forty (40) pounds of force occasionally and up to twenty (20) pounds of force frequently, and up to 10 pounds of force constantly to move objects.

Must be able to:

• Walk, lift, reach, stoop, sit, squat, bend, stand, grasp, balance, climb, kneel, crouch and type for extended periods of time up to 10 hours.
• Prepare, read, comprehend and analyze a variety of complex forms, reports, spreadsheets, maps, plans, records, documentation and correspondence in all languages required by the job.
• Speak to individuals or groups of people with poise, voice control, confidence and professional integrity.
• Respond adequately to inquiries or complaints.
• Write using standard convention in all languages required by the job.
• Apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions.
• Apply common sense understanding to carry out instructions furnished in written, oral or diagrammatic form.
• Communicate effectively and efficiently in all languages required by the job using whatever communication device or system is required (telephone, et.al.)
• Use/interpret job related terminology, mathematical formulas and functions effectively and efficiently.
• Deal with people beyond giving and receiving instructions maintaining effective working relationships.
• Perform under stress, deal with persons acting under stress and adapt when confronted with emergency situations.
• Be sensitive to cultural differences among individuals and groups of persons.
• Safely operate a motor vehicle.
• Operate/use a variety of job specific office machines and other office equipment.
• Manage multiple high priority initiatives in a fast paced, highly technical environment.
• Successfully perform the planning, directing, reporting and administrative responsibilities of this position.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees within this class.

WORKPLACE DESIGNATIONS:

Due to the nature of this position, in working as closely with multiple departments and their core business unit, this position is unable to be performed by a Remote Employee. As there is no concession available for a Remote Employee, no requests made to convert this position to Remote Employeeship will be considered.

ACCOMODATIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

About Technology Lab:

Technology Lab is an incentive and performance-based company located in West Nashville/Downtown. Technology Lab is a professional, yet fun environment where performance is recognized and appreciated. Currently we are experiencing exponential growth in our Managed IT Services office and we are looking to hire people to fill key positions in our company. We offer a generous base pay, and have regular evaluations for raises. In addition, we value family time and the need for you to have time away from work, and that is also why we also give paid vacations to our valuable associates, as well as additional paid time off. We value long-term commitment to our organization and we reward it accordingly.

The most important aspect of being an associate with Technology Lab is the fact that we are a locally-owned company with a grand vision for success. We can make quick decisions, with no red tape, and we HIGHLY value people that are loyal to us. There are no corporate politics, and it is a down-to-earth atmosphere where your skills and performance are noticed by all. We have had double-digit growth for the past 5 years and have huge plans for the future, so you can get in early on the growth phase. We are interested in hiring “lifers” not people wanting to make a quick buck. We have a stable foundation and need stable people to continue our growth.

Benefits:

Health/Dental/Vision Insurance

100% Company Paid Life Insurance

Paid Vacation Time

Employee Discount – 5% Over Cost

401(k) Plan with Company Match

Company Provided Car (If Necessary)

Company Provided Cell Phone

Company Provided Lunches on a frequent basis

AWESOME Company culture!

No Corporate Politics — Perform and get rewarded and promoted!

You get to be a part of the fastest growing IT company in Nashville!! Come join the excitement!

Work Remotely

• No

Job Type: Full-time

Pay: $100,000.00 – $120,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off

Schedule:

• Monday to Friday

Experience:

• Network Engineer: 5 years (Required)

License/Certification:

• CompTIA A+ (Required)
• CompTIA Network+ (Required)
• MCITP, MCP, CCNA, CCDA, CCNP or a combo of 3 active (Required)

Work Location: One location