Leidos
Description
Job Description:
Leidos has a career opening for a Network Engineer (RF- Request Fulfillment) in Pearl Harbor, HI.
POSITION SUMMARY:
The Request Fulfillment (RF) HNS-Ops Service Delivery Engineer Ensures Customer Service Request requirements are technically sufficient, funded, and in accordance with applicable regulations.
PRIMARY RESPONSIBILITIES:
- Provide expert consultation to customers to assist in defining and specifying their telecommunications requirements and allocating appropriate HNS/DISN resources against those requirements.
- Use the PCR/Communications Management Information Tool (COMIT) to provide full-service provisioning support to DOD and other authorized customers.
- Evaluate requests for appropriate disposition and solution set.
- Facilitate solution set either by direct configuration of switched voice system assets or thru coordination with appropriate external solution providers and/or implementers.
- Track and document all provisioning progress and milestones from order receipt thru order completion and delivery of service/product.
- Develop and review Standard Operating Procedures (SOP’s) / Tactics, Techniques, and Processes (TTP’s) and Work Instructions (WI’s) related to the daily task of a Network Engineer (RF- Request Fulfillment).
BASIC QUALIFICATIONS:
- Bachelor’s degree and 5+ yrs of experience; equivalent job experience can be substituted for a degree.
- Experience in using the PCR 360/Communications Management Information Tool (COMIT) to facilitate HNS products service delivery and management.
- Possesses thorough knowledge of a broad range of currently fielded HNS and DISN systems and associated hardware incorporated into the Global Information Grid (GIG), as well as knowledge of current/future development activities in both the Department of Defense (DOD) and commercial sector.
- Ability to communicate orally, and in writing, detailed technical information on provisioning efforts and activity.
- Familiarization of DOD regulations and directives.
- Knowledge of various vendor telecommunications equipment, e.g., Cisco, Avaya, Nortel, Juniper, Promina, etc.
- Understanding of physical cable plant.
- ITIL Certification.
- 8570 Certification.
- Currently possess an active Secret security clearance.
External Referral Eligible
GSMO
Pay Range:
Pay Range $66,300.00 – $102,000.00 – $137,700.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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