Network Operations Center Technician

Our amazing client is seeking a Network Operations Center Technician. Located in the Valley/ Los Angeles our client is an ISP with a private state-of-the-art fiber/wireless network, providing provide reliable guaranteed-speed Internet and Communication services with the highest levels of customer care to customers across residential buildings, commercial properties, student housing developments, film studios, hotels, and incredible live events. A unique, collaborative team, this client really knows how to create a great environment!! (ON-SITE)

The duties and responsibilities of the NOC Engineer are below but are not limited to the following:

• Monitor the network for outages and performance issues
• Oversee all production networks, servers, and services
• Maintain network security systems, and processes and prepare documentation for all work
• Manage commercial customer(s) and outage escalations
• Design and prepare updates for all trouble/maintenance tickets or tasks utilizing various troubleshooting programs and systems
• Oversee and manage Zabbix, Solar Winds, The Dude, and other various tools or monitoring systems
• Supervise and administer rollout process and procedure(s) for outages
• Configuration of equipment for deployment
• Determine and manage the architectural system, provide upgrade(s) and ensure completion of all operational documents
• Prepare status reports and upkeep of schedule routing system maintenance
• Administer DNS/IP changes and designs
• Maintain direct communication with engineering, call center, vendors, and providers alike
• Take ownership of unique projects and tasks as needed
• Development and implementation of new processes to improve efficiency within current policies and procedures

Required Qualifications :

Skills we are seeking for this Network Operation Center Technician

• A degree in Computer Science is a plus but not required
• 5+ years of experience in a Telecommunications environment
• Understanding of networking concepts such as Wi-Fi, TCP/IP, DHCP, DNS, HTTP, ICMP, IPv4/6
• Ability to perform operations utilizing command prompt and Secure Socket Shell
• Desired (Not Required) Certifications: Network+, CCNA, CWNA, Security+, A+
• Experience working with the following vendors/platforms, and experience in these systems is a plus: Cisco, Nexus, Juniper, Brocade, Mikrotik, Ruckus, RG Nets, Ubiquiti, Siklu
• Analytical, curious mindset and the ability to learn quickly and adapt
• Proficient time management skills and ability to work independently and with a team
• Ability to create sustainable processes and procedures
• Strong communication, written, and documentation skills
• Schedule flexibility is fundamental as this group operates 24/7/365 (3 shifts all ON SITE))

If you feel you are a great fit please reply with your current resume or LinkedIn profile link.

• Blend360 and our seeking client are Equal Opportunity Employers; employment is governed on the basis of merit, competence, and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status.

Job Type: Full-time

Pay: $65,000.00 – $75,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Van Nuys, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Help desk: 1 year (Preferred)
• Windows: 1 year (Preferred)

Work Location: One location