Network Operations Coordinator

Job Details

Metronet has an immediate opening for a remote, Network Operations Center Coordinator!

At Metronet, our culture is at the heart of everything we do. This is seen in the way we serve our customers, interact with each other, and take care of our company. As one of the fastest growing 100% Fiber-Optic technology companies, we pride ourselves on having an outstanding company culture and work environment. We value work-life harmony and your ability to manage your workload – that’s why this role is 100% remote!

We’re looking for motivated, self-starters to join our team and help us build upon our culture!

Why Metronet?

We believe that work/life harmony should be easy to achieve. We offer a variety of resources and support needed to bring your full self to work and stay present and committed to the people who matter most – your family.

Total Rewards:

• 80% of Medical premiums paid for by the company
• Company-paid Disability and Life insurance
• EAP (Employee Assistance Program)
• 401(k) company match dollar for dollar up to 6%
• Equipment and resources provided on day one
• Opportunities for advancement
• Professional development programs
• Associate perks and discounts
• Discounted MetroNet service in our serviceable area
• And more!

Job Summary:

The Network Operations Center Coordinator responsibilities include preparing department executive report summaries, slides, and presentations for meetings, examining and auditing operating reports and documents along with organizing the department library of documents, reports, and reference material.

What you will be doing:

• Preparing department executive report summaries, slides, and presentations for meetings
• Review trouble / work tickets from the previous week. Make corrections based upon established criteria for proper coding for complete and accurate reports.
• Recommends coding modification to improve reporting from time to time.
• Prepare training material (presentations, worksheets etc.)
• Develop and maintain a filing system for department documents, reports, and reference materials in SharePoint
• Assist with scheduling and tracking training activities and records
• Process requestions and invoices through Oracle financial system
• Contribute toward departmental and company goals and objectives.
• Other duties as assigned.

What You Need For This Position:

• Attention to detail, problem solving skills, and ability to prioritize work.
• Must enjoy a dynamic a continually changing work environment and willingness to adapt to changes in priority and focus.
• Provide constructive, substantial, and respectful feedback as needed.
• Ability to review the details in a fair & impartial manner while also understanding the big picture objectives.
• Ability to get work completed with minimal oversight.
• Task driven, consistent, and through.
• Working knowledge in MS Office (especially PowerPoint)
• Outstanding oral and written communication skills
• Excellent organizational and time-management abilities
• Bachelor’s degree in a relevant field is preferred
• 1-3 years working in the telecommunications industry is preferred

Find out what it means to love your career and apply now!

MetroNet is an EQUAL OPPORTUNITY EMPLOYER

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