Network Operations Engineer (Ticket management Remedy Locals W2

***LOCAL CANDIDATES ONLY. – There may be a requirement to come into the office more regularly. Preference is to be local to the Rocklin Office.**

***The team includes hybrid workers, going into the office as needed.**

TOP THINGS:
1. Experience working on requests in any ticket management system like Remedy, ServiceNow
2. Network Monitoring Tools experience like CA/Broadcom Spectrum, HP/Micro Focus Network Node Manager, IBM Tivoli NetCool, SolarWinds.
3. Experience/Knowledge of SNMP, MIBs, OIDs

**Client laptop will be provided.
** if required to drive to another office for a meeting (non-Rocklin location), then mileage reimbursement will be covered**

IT Product Specialist, ENMS

Department Overview
The IT Operations Tools Team is responsible for overseeing Monitoring & Automation tools within PG&E. These responsibilities include planning, design, implementation, configuration, maintenance, and operations.

To help our monitoring and situational awareness, the company is rolling out a new Enterprise Network Management System (ENMS). The ENMS will provide Manager of Manager and Domain level monitoring tools for Network, Telecom/Transport, SCADA, and other monitoring requirements.

Position Summary
This position is for an IT Product Specialist who will be responsible for supporting ENMS Project rollout activities. The product specialist will work under the guidance of the senior product specialists on the project.

The primary focus will be to support the Network Monitoring tools for the project, though may grow to include other ENMS tools.

Responsibilities
These responsibilities below are what is currently defined with the project. Additional responsibilities may be added based on project requirements.

• Creation of Global Sites
• Run Discoveries
• Decommission Devices
• Create Reports/Dashboard

Required Skills
The candidate should have the following minimal skills.

• 1 – 2 years of experience working in an Enterprise NOC / IT Operations environment.
• 0 – 1 years of experience in support and administration of Enterprise Monitoring tools in a NOC / IT Operations environment.
• Documentation skills.
• Ability to perform repetitive tasks with a high degree of accuracy and attention to detail.
• Basic Knowledge and Familiarity in supporting applications running on Linux and Windows systems.
• Basic Knowledge and Familiarity with Networks and Servers (Windows, Linux, Unix, AIX)

Preferred Skills

• Previous experience working in ticket management systems such as BMC Remedy
• Experience with scripting like Bash, PERL, or Python
• 1 – 2 years of experience supporting Monitoring Tools such as Broadcom DxNetOps (Spectrum, Performance Center), Micro Focus Network Node Manager, IBM Tivoli NetCool.

Job Type: Contract

Pay: $40.00 – $45.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Rocklin, CA 95765: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Computer networking: 1 year (Preferred)
• LAN: 1 year (Preferred)

Security clearance:

• Confidential (Preferred)

Work Location: One location

Speak with the employer
+91 8762447708