Network Service Technician

AT&T


Network Service Technician Job Summary

AT&T, is currently hiring on a vacant job post of Network Service Technician based in Eschborn. Please read the job detail carefully before applying.

Job Title: Network Service Technician Job
Company Name: AT&T
Job Type: Vollzeit
Job Location: Eschborn
Salary:
Last Date to Apply:
Job Link Expiry: 2023-03-07
Posted on: jobsintelecom.net

Network Service Technician Job Detail

At AT&T, we bring the world together with technology in ways you never imagined. Whether it’s your next big idea or the newest innovation, we’re looking for people like you to lead the way.
Your creative solutions could impact innovations across telecommunications, high-speed Internet and pay TV. It’s an opportunity to combine your passions for entertainment, media and technology to transform our company and your career. Step into a future with AT&T.

As the Level 2-3 on-site support in AT&T Network node in Stuttgart and additional remote AGN POPs in EMEA, you will perform the daily datacenter operation activities: Troubleshoot Tier 2-3 incidents, equipment configuration, services monitoring, support & management of new connections and services in the customer datacenter infrastructure.

Your roles and responsibilities will be to:

  • provide onsite in AT&T Network node in Stuttgart
  • coordinate on-site H&E service in assigned remote AGN POPs in EMEA
  • be responsible for the installation and the execution of changes in the network infrastructure.
  • assist and provide hands and eyes for our remote L3 team.
  • configure and interpret sniffer captures.
  • interact with other AT&T service towers to ensure the end-to-end solution of issues.
  • maintain network operation under SLA´s

What you’ll bring:

  • ITIL knowledge with technical network background.
  • Native German and fluent English in speech and writing.
  • Service Management and Customer oriented.
  • Be able to build a good relationship with customers.
  • Be capable to work under high pressure.
  • Good knowledge of Cisco technology (router and switches).
  • Multi brand knowledge in routing & switching (Cisco, Juniper).
  • Good knowledge in network measurement and measurement devices.
  • Minimum of 5 years’ experience in installation, support and management of network devices.

Working hours: EMEA (approx. 8am-5pm; 38hours/ week)

Ready to join the #LifeAtATT? Apply today!

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