Network Specialist I

Mediacom is one of the largest cable companies in the nation operating in 22 states with over 4000 employees. As Mediacom continues to grow, so do the career opportunities within! Be part of the excitement and join one of the most stable and dynamic technology companies in the market today. This culture of advancement, success, outstanding benefits, and career advancement opportunities give you The Power to Succeed!

General Responsibilities:

• Responsible for monitoring the NOC and reacting to alarms/events generated within an infrastructure monitoring platform based on corresponding procedures.

Specific Responsibilities:

• Troubleshoot and monitor activity throughout the network.

• Isolate and diagnose faults and escalate to higher levels of support for resolution as appropriate.

• Interact with departments to address issues identified within the network.

• Adhere to company and department policy and practice in an effort to assure prompt resolution to identified problems.

• Additional duties as assigned.

• Job Location: Des Moines, Iowa
• Starting hourly rate: $35k plus shift differential for 2nd and 3rd shift
• Schedule: Various shifts and schedules

Preferred Experience/Skills:

• Two year college degree in networking or a related field recommended.

• Minimum of 6 months within Mediacom Tier 2 or BTSC, or equivalent Cable TV/Broadband/Telecommunications experience required.

• Applied knowledge of data networks, and/or telecommunication infrastructure, and/or maintaining a cable plant.

• Working knowledge of Cisco Technologies.

• Working knowledge of DWDM and SONET.

• Able to work flexible hours, including evenings and weekends; experience in a 7x24x365 support environment a plus.

• Excellent troubleshooting skills.

• Good decision-making skills.

• Ability to work under stress.

• Ability to follow detailed procedures.

• Ability to work within a team environment.

• Excellent written and verbal communication and interpersonal skills.

Along with that rewarding feeling, you’ll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You’ll find all sorts of advantages to joining the Mediacom team including:

We offer competitive salaries and excellent benefits including health, dental, vision, matching 401k, tuition reimbursement and plenty of room for advancement. For immediate consideration, please submit your resume on Company Website Link above.

Mediacom Communications Corporation

The Power to Succeed

Mediacom is proud to have received the following recognition, “2021 Best Managed Companies,” “2019 Best Company for Women to Work,” “2017 Best Company for People of Color and Women to Work,” “Content & Connectivity Human Resources (C2HR)’s 2021 Social Impact Award,” and “2022 Best Managed Companies”

Equal Opportunity Employer M/F/D/V

#Li-hybrid

Job Type: Full-time

Pay: From $35,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Des Moines, IA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Network administration: 1 year (Preferred)

Work Location: One location