network support technician

instacomm networks ltd


  • Work Term: Permanent
  • Work Language: English
  • Hours: 37.5 hours per week
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 1 year to less than 2 years

    • Work setting

  • Computer hardware or software retailer/wholesaler
  • Relocation costs not covered by employer
  • Willing to relocate
  • Telecommunications industry
  • Telecommunications service provider


    • Tasks

  • Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
  • Evaluate and install computer hardware, networking software and operating system software
  • Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
  • Load computer tapes and disks and install software and printer paper and forms
  • Provide problem-solving services to network users
  • Implement data, software and hardware security procedures
  • Perform routine network start up and close down and maintain control records
  • Perform data backups and disaster recovery operations
  • Install, maintain, troubleshoot and upgrade Web-server hardware and software
  • Set up local area networks and connections to the Internet
  • Implement network traffic and security monitoring software, and optimize server performance
  • Modify Web pages, applets and scripts
  • Respond to requests for help and information from Website visitors and Website designers
  • Perform Web-server backup and recovery operations
  • Supervise technical staff


    • Supervision

  • 1 to 2 people
  • 3-4 people


    • Computer and technology knowledge

  • Internet
  • Communication software
  • MS Office
  • MS Windows


    • Security and safety

  • Basic security clearance


    • Transportation/travel information

  • Willing to travel
  • Public transportation is available


    • Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Handling heavy loads
  • Physically demanding
  • Manual dexterity
  • Attention to detail
  • Ability to distinguish between colours
  • Sound discrimination
  • Sitting
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneeling


    • Own tools/equipment

  • Cellular phone

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