NOC Analyst

Shifts: 24/7 center, must be willing to work all shifts, however will try to put you on the shift you prefer!

Company: Network Engineering company with tons of room for growth and advancement. Medical, dental, vision coverage, and 401K available. Pay is weekly!

Summary:

A client of Insight Global is looking to hire a NOC Analyst as a part of our Network Operations team. The position will help support the client’s Access, Metro and Core networks to drive increased reliability and carrier class uptime. This person will be key in training and mentoring other members of the Operations Engineering team while we build a grow a carrier class service provider network.

Duties and Responsibilities:

Essential duties and responsibilities include but are not limited to those listed below:

• Responsible for supporting the client’s access, metro and core networks.
• Responsible for working with internal groups and external partners in the acceptance testing, and production implementation for long haul transport circuits.
• Lead and coordinate with vendors to support Point during critical network outages.
• Train and mentor other engineering staff to build expertise amongst the Operations team.
• Prepare written reports and other technical documentation necessary to communicate ideas, postmortems, opportunities for improvement, etc.
• Analyze chronic network imperfections for root cause source and recommend any appropriate corrective actions. Implement fix/correction as directed
• Contribute to the definition of operational and support requirements for new network related technologies and products
• Provide routing escalation support for all Metro and Backbone network elements
• Punctual, regular, and consistent attendance.
• Perform other duties as assigned

Job Type: Full-time

Pay: $30.00 – $36.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Ability to commute/relocate:

• Opelika, AL 36801: Reliably commute or planning to relocate before starting work (Required)

Experience:

• network operations: 2 years (Required)
• software: 2 years (Required)
• Desktop support: 2 years (Preferred)

Work Location: One location