NOC Engineer

Meridian Technologies currently seeking a NOC Engineer for an opportunity in Charlotte, NC!

We would like someone who has a CCNA certification and has some experience with Cisco data equipment. CCNA is a MUST have.

This role is responsible for the monitoring of multiple transport, data, voice, wireless and environmental systems and reacting to alarms and internal and external calls. The associate will work closely with teammates on various activities including determining resources necessary to perform the work and assigning tasks to appropriate support. Employees use existing procedures to solve routine or standard problems in settlements areas of specialization.

Day-to-Day Responsibilities:

• Monitors, reports, and resolves Data Network issues for worldwide data network.
• Monitors, reports, and resolves problems for transport network.
• Identifies failing components and resolves remotely.
• Monitors and responds to all applicable alarms and acts as a central communications center for all telecom issues.
• Coordinates field service technicians to respond to and restore services.
• Aid in gathering of business, functional, and technical requirements.
• Investigate and understand the current network environment.
• Research, evaluate, and select component and service vendors.
• Define metrics to evaluate network design performance.
• Determine specific components and services to procure for successful implementation.
• Provide aid in build and testing, component, and assembly.
• Develop Technical Procedures and Policies documentation.
• Support investigating and understanding the current network environment.
• Assist in evaluating gaps in environment and creation of network designs to meet requirements.
• Define and execute testing plans, component, and assembly.
• Create configurations for components based on designs.
• Develop Installation and Configuration.
• Guides documentation.
• Issue purchase orders for materials and services, as appropriate.

Requirements:

• CCNA or CCNP – Required.
• Hands-on experience with Cisco enterprise networking products. – Required.
• Associates degree or higher or experience is required.
• Requires rotating (24/7) shift coverage is required.
• Strong customer service skills.
• Monitoring various tools (BMC Event Manager, Solarwinds) for network alarms.
• Experience with Remedy ticketing system a plus.
• Understanding of a broad variety of telecommunications technologies fiber optic transport, data network, microwave networks, trunking radio systems, paging systems.

About Meridian Technologies:

Over its 20-year history in business, Meridian has earned a reputation for being a trusted business and technology advisor to some of North America’s most noted brands. Our core capabilities span a broad array of technologies, solutions, and platforms. Our key technology practice areas include Advanced Analytics/Data Science, Agile Development, Application Development, Cloud and Infrastructure, Digital Transformation, Delivery Leadership/Project Management, Information Security and ERP (SAP, Oracle)

www.Meridiantechnologies.net

We must inform you that during the hiring process, we may ask for you to disclose and provide us with various categories of your personal information, including identifiers such as your name and address, professional information, commercial information, education information, and other related information. Please note that we will only use this information to facilitate and complete the recruiting process. This posting is not an offer of employment. All applicants must be authorized to work in the United States and willing to cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to and including both criminal and financial reviews. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. Meridian Technologies is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration.

Job Types: Full-time, Contract

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Charlotte, NC: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location