NOC Network Support Analyst in Newark, NJ (HYBRID)- 693611

One of our premier clients is looking for NOC Network Support Analyst in Newark, NJ (HYBRID) for a Contract position. If interested, please submit your resume ASAP indicating (1) current location (2) desired hourly rate (3) Your email address.

**This position is Hybrid in Newark, NJ, and the candidate will have to come for the 2nd Shift hours (3PM to 11 PM)**

RESPONSIBILITIES:

· Identify, Validate and Notify.

· Respond to problems in the Network Operations Center (NOC). Monitor and troubleshoot the data communications network system.

· Detect and respond to infrastructure alerts, escalating to appropriate parties when necessary. Use network management tools to determine the nature of the outage and resolve problems.

· Service Desk & Knowledge of ITIL incident management and process flows

· Ability to leverage network tools (Wireshark, NetPath )

· Network Monitoring (SolarWinds, Dynatrace)

· Troubleshooting with telco carriers, ticket tracking. (Footprints, ServiceNow)

· Working knowledge of routers, switches, and firewalls

· Interpersonal skills & Communication skills (Written, Listening, Verbal)

REQUIRED SKILLS:

· Wide-area and local area networks

· Network management tools

· Routers, Switches, Carrier Services

· Trouble ticketing application (Footprints, ServiceNow)

· Service Desk & Knowledge of ITIL incident management and process flows

Job Type: Contract

Schedule:

• Monday to Friday

Supplemental pay types:

• Signing bonus

Work Location: One location