NOC Technician

NOC Technician
3-6 months+ contract
Atlanta, GA
REMOTE (may have to come into the office once a week to pick up equipment)
Up to 10% local travel could be required.

Job Description
The NOC Technician is responsible for supporting the organization’s Wide Area and SSC network operations. This individual ensures internal servers and systems are running efficiently and effectively on a daily basis.

Responsibilities:

• Provides maintenance and technical support to the company’s operating systems, including networks, workstations, operating systems, and software applications.
• Obtains technology requirements for various projects and assists in developing the functional specifications for implementation to ensure the customer’s needs are met.
• Addresses and responds to customer issues and concerns in a timely manner. Provides the appropriate solutions to problems as needed.
• Ensures the availability, continuity, and security of data and information related to the organization.
• Supports the installation and configuration of the Wide Area hardware and software. Ensures new users are equipped with the appropriate training tools and customer support.
• Performs routine preventative maintenance on network hardware and software.

Qualifications:

• 1-2 years of experience working in a NOC.
• Knowledge of network operations, hardware, and software installation and configuration is preferred.
• Technical certifications are a plus.
• Bachelor’s degree from an accredited college or university; a degree in Information Technology, Computer Science, or related field preferred

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Types: Full-time, Contract

Pay: $17.00 – $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• NOC: 2 years (Preferred)
• Desktop support: 2 years (Preferred)

Work Location: Remote