Operations Manager, Telecommunications Construction

TAK is one of the largest and fastest growing communications, broadband, and technology service companies in America. We strive daily to provide the best customer experience, delivering on our mission of BEING OUR CUSTOMER’S HERO, EVERY DAY.

With our continued growth, we are looking for an Operations Support Manager to join our team in the Shreveport, LA area.

Why TAK?

• Full Time
• Paid Weekly
• Company provided Vehicle, Phone, Tools & Work Attire
• Full Benefits Package (Medical, Dental & Vision)
• Paid Time Off
• 401(k) with Company Match!
• 25K Company Paid Life Insurance
• Independent Work & Team Collaboration
• Career Development & Advancement Opportunities!

The Role

• Strive to provide the best customer experience every day
• Manage all aspects of the day-to-day operations of assigned team members; project, locate, invoice, permit and data/operations coordinators
• Hire, train, and provide ongoing develop of talent for all roles
• Be your team’s “expert” and “go to” resource; spending ample time in the field to understand, improve and build your team
• Act as the team escalation point; resolving issues or complex projects
• Provide backup support to team as needed
• Positively motivate your team to develop and nurture a great culture
• Provide development opportunities for team members by delegating task when relevant
• Complete employee performance management functions; disciplinary actions, performance reviews and ongoing development
• Maintain and enforce company, federal and state rules and regulations
• Keep safety as your #1 priority for each of your team members: adhering to company safety standards and all federal, state and local laws
• Work in a variety of environments; indoors and outdoors

Requirements:

• 4+ years of broadband and/or telecommunications construction experience; or other relatable industry experience
• Prior leadership experience a plus
• Valid driver’s license
• Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)
• Ability to be flexible and manage changing priorities
• Ability to travel in market daily and occasionally to other markets, open to a variety of schedules and accessible outside of normal business hours as needed
• Excellent customer service, time management, problem-solving and troubleshooting skills
• Ability to communicate effectively in-person or virtually
• Ability to build and maintain positive relationships with internal and external customers
• Ability to give feedback; positive and negative when needed
• Strong desire to grow and develop team members
• Ability to complete work indoors, outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing

Equal Employment Opportunity (EEO) Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.