Part Time Customer Service and Sales Consultant ELIZABETH

Employment Type

Permanent

Closing Date

20 Oct 2023 11:59pm

Job Title

Part Time Customer Service and Sales Consultant ELIZABETH

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Job Description

At Telstra, our purpose is to build a connected future so everyone can thrive. It’s a future that won’t happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter.

About the Role

Are you an experienced Customer Service & Sales professional, who thrives working in a fast-paced and rewarding environment? If yes, then this role is for you!

Some of the specifics

Telstra Store Elizabeth, Ingle Farm, Modbury and North Park

Multiple positions available – Full Time, Part Time and Casual

Store Hours: Monday, Tuesday, Wednesday and Friday 9:00 AM – 5:30 PM, Thursday 9:00 AM – 9:00 PM, Saturday 9:00 AM – 5:00 PM and Sunday 11:00 AM – 5:00 PM

Duties

Provide quality customer service to all customers

Maximise sales by providing latest product and service information to our customers.

Achieve sales and performance targets

Ensure store presentation is in line with retail shop standards

Skills and experience

Experience in a customer facing role

Proven record of delivering great customer experiences

Ability to solve complex problems

Effective communication skills

Previous experience in a customer facing environment is highly advantageous!

Benefits

Variety of flexible working arrangements available including casual, part time or full-time positions dependent on your needs

Fantastic career growth prospects

Ongoing Product Training & Development

In Store Mentor and Support

Highly rewarding sales environment

Corporate discounts and benefits

How to apply

Click APPLY to submit your application, detailing which location you would like to apply for.

Within 3 hours you will receive a Video Interview and Assessment email from our partner, HireVue.

We must receive your completed Hirevue assessment before we can progress your application to the next stage, so please complete this as soon as possible.

Additional Details

We work flexibly at Telstra. Talk to us about how this job could be flexible for you.

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process