Parts Sales Rep – Phone REMOTE

Rush Truck Centers is the largest network of heavy- and medium-duty truck dealerships in North America, selling and servicing Peterbilt’, International’, Mitsubishi Fuso’, Ford’, Hino’ and Isuzu’ trucks at over 120 state-of-the-art facilities in 22 states. We provide a full range of aftermarket solutions, backed by a $250+ million parts inventory, over 2,400 service bays and 26 collision centers. Full-service truck leasing and rentals are available, as well as financial and insurance services.

The Phone Sales Rep-Phone RE remotely supports companywide call centers by selling parts to customers through orders received on the phone or otherwise as determined by the manager. Determine the availability of parts to best serve customer demands and coordinate the logistics of those orders.

Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and dealerships.

Responsibilities:

• Field incoming calls from outside customers and department salespeople.
• Sell parts to all customers through the phone, or through direct communications from customers via other telecommunications methods.
• Solicit customers calling into the location, and assigned accounts, by phone to promote various parts marketing activities.
• Make sure all external and internal requests for parts are billed on a parts ticket.
• Not specifically responsible for core returns but must assure that cores are invoiced and accounted for on each order – per procedure.
• Keep orderly records of all orders and special-order parts. Communicate with assigned warehouse personnel to facilitate the speedy delivery of orders to customers.
• Set up orders for daily shipment, delivery, or pick-up.
• Clean computer terminals and printers daily.
• Participate in all training programs that are made available.
• Keep current on new products and product updates.
• Participate in maintaining a lost sales tracking program.

Benefits:

• We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement – all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

Basic Qualifications and Attributes:

• High school diploma or general education degree (GED).
• Two years’ parts counter or parts phone room experience; or equivalent combination of education and experience.
• Responsible for providing internet service for effective operation.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.