Program Manager

Come create the technology that helps the world act together

Nokia is committed to innovation and technology guidance across mobile, fixed, and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We summon ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks, and brave to bring our authentic selves to work.

The team you’ll be part of

You will be part of the Multivendor Customer delivery team responsible for project execution for BT Amadeus Multivendor Care Project

You will provide operational Customer interface at working level, take care of Customer satisfaction as well as responsible for Nokia financials (including revenue, sales margin, cost and cash collection).

The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our aspiration, innovation, and technical expertise.

What you will learn and contribute to

As part of our team, you will:

• Be the primary contact within Nokia for BG specific planning and execution, BG resource allocation, BG prioritization and BG escalation topics for all phases of Execution process
• Look for new opportunities to expand and renew BG contracts with Customers
• Manage Customer relationship and Customer satisfaction for assigned BG scope in services, delivery and performance areas.
• Accountable for Project financials covering revenue, sales margin, cost and cash collection and responsible for aggregating multi-BG Project financials, if you are in the Lead BG
• Guide BG delivery reviews and related governance

Your skills and experience

• Bachelor´s degree or equivalent experience
• At least 15 years of telecom experience with a minimum of 10 years in project management
• Broad thinker in driving value for our customers
• Excellent communication and presentation skills, organization, and project management skills

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs, and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere

• Gender-Equality Index by Bloomberg

• Workplace Pride Global Benchmark

• LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment selections are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status, or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.