Project Coordinator II

Essential Function:

• Prepare process and status reports, assign and monitor document numbers, and review documents for accuracy and completeness
• Load and maintain files of engineering drawings, project reports, specifications, product proposals and documentation
• Develop and maintain positive customer relationships that achieve optimal profitability and growth.
• Prepare workload reports including overdue, status, in progress, etc.
• Track asset inventory and manage the provisioning of assets (such as laptops, software, phones and other similar tools) for technical staff.
• Communicate effectively with the customer in order to identify needs and evaluate appropriate solutions
• Schedule and coordinate all aspects of the project work plan from pre-installation surveys, installations, service calls and customer follow ups as appropriate
• Identify resources needed and coordinate individual responsibilities
• Review deliverables prepared by the team before passing on to client
• Ensure project documents are complete, processed and stored appropriately
• Keep the project team well informed of changes and updates
• Ensure accurate invoicing and monitor procurement of materials for all projects
• Maintain and update work order management system
• Document obstacles and delays and seek workarounds
• Seek opportunities to increase customer satisfaction and deepen client relationships

Minimum Job Requirements:

• Typically requires a minimum of 4 years of related experience;
• Bachelor’s Degree preferred

Knowledge, Skills and Abilities:

• Proficient in Microsoft Office, SmartSheets, and work order management systems
• Ability to investigate and solve complex problems and implement related work improvements with cross functional team members
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions
• Ability to communicate information and ideas clearly and concisely, in writing and verbally
• Ability to actively listen and ask effective questions to accomplish tasks proficiently
• High degree of accuracy and attention to detail
• Ability to work in fast paced environment, and ability to meet deadlines
• Proven ability to effectively meet customer’s needs, build productive internal and external stakeholder relationships and take responsibility for customer satisfaction and loyalty
• Self-disciplined and able to work independently
• Solid math skills

Certificates, Licenses, Registration and Requirements:

Physical Conditions:

• Sitting for extended period of time while viewing a computer monitor and performing various desk work.
• Occasional lifting and carrying of up to 25 lbs.