Project Manager

At ENA, our technologies and our people power the institutions that make every community run – schools, libraries, colleges, local government, hospitals, clinics, and more. Your work at ENA directly supports the services these organizations provide to their students, teachers, patients, and local leaders across the United States.

ENA is seeking an experienced Project Manager to join our team.

As Project Manager (PM), you will be responsible for the successful deployment of ENA service offerings to customers. This includes facilitating and negotiating with customers, vendors and all internal ENA teams to drive consistent and timely execution of project tasks and deliverables within budget and with high customer satisfaction. Additionally, you will document, track, and report on current and pending service installations and adjust priorities, resolve conflicts, communicate and coordinate to achieve completion objectives.

Project Managers participate in continuous process improvement in the implementation arena and adhere to defined processes and procedures to ensure internal systems are updated timely and accurately such that all departments within the company will have the necessary data to perform their tasks in a timely and effective manner. Additionally, you will conduct and document regular status updates with relevant vendors and customers in a frequency appropriate to the activity scope, timing, and impact. You also contribute to periodic vendor reviews and exchanges to encourage and enable vendors to improve in their delivery and support to ENA.

You possess exceptional communications skills and a professional presence. You are known to have strong business acumen, negotiation and relationship management skills. In addition, you also have proven experience successfully handling technical and customer problem resolution. While you work well independently, you also enjoy being part of a dynamic team environment.

A Bachelor’s Degree in Computer Science, Business, or Engineering and 5+ years of project management experience, with a minimum of 2+ years’ experience in the telecom/utility space is required.

Familiarity with voice and wi-fi concepts, terminology, and associated implementations is preferred.

Must be proficient in the use of the Microsoft Office Suite.

This position requires approximately 10% travel.

Founded in 1996, ENA began with a vision to provide Internet access to every K–12 school in Tennessee, and we made that vision a reality by creating one of the first statewide K–12 networks in the nation.

Today, that vision has been greatly expanded, and ENA now delivers future-ready connectivity, communication, cloud, security, and data analytics solutions to education, library, healthcare, and government organizations nationwide.

But it’s not just our products that are so dynamic—it is also our people and our collective commitment to delivering exceptional customer service that differentiates us.

Equal Employment Opportunity is at the foundation of ENA’s Core Values. We must ensure that no applicant for employment or employee is denied equal opportunity because of race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other basis prohibited by national, state, or local laws.

This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruiting and hiring, compensation, benefits, terminations, and all other terms and conditions of employment.

All offers of employment are conditional on you successfully passing ENA’s background check and drug screening. Certain positions may require additional background checks and screenings required by our customers.