Project/Program Manager

Our client, a leading provider of computing, applications management, IT procurement, network, and telecommunications services to public organizations, is looking to hire a Project/Program Manager – Level 2.

Key Responsibilities
. Regularly monitor client data quality

• Alert staff to collect, update, correct and enter client data
• Send electronic requests to child welfare contributing agency systems to submit current and historical client data to the client
• Prevent, to the extent practicable, the need to re-enter data already captured or exchanged with the client, and
• Generate reports of continuing or unresolved client data quality problems.

. Establish governance model, policies and procedures to manage the project

. Schedule and track work across functions and organization boundaries

. Schedule and track all training with the agency.

. Coordinate with Agency business users, IT, and software vendor to stand up the product and establish a solid foundation for ongoing implementation

. Participate in project kick-off, decision-end point, and project status meetings; review status reports; develop and deliver project presentations and updates to DAS/BITs management and sponsors.

Requirements and Skills
. Extensive experience in project planning & initiation, team management, technical & vendor coordination and implementation of SaaS business solutions.

• Experience in executing projects using project management and full systems development methodologies and best practices.
• Experience in developing and maintaining project profiles, project management plan, project plan & WBS, solution alternatives, and risk analysis.
• Experience in developing functional, non-functional and technical requirements; business process model; gap analysis, system general and detailed design, requirements tractability matrix, test strategy & plans
• Experience with change management activities, working collaboratively with business and technology owners, subject matter experts, software vendor and end users in successful implementation of the systems.
• Experience coordinating vendor and business staff schedules and setting up Remote MS Teams and/or Zoom meetings as well as onsite/hybrid Outlook meetings
• Experience training and mentoring agency staff
• Proficient in MS Office tools, such as, MS-Project, SharePoint, MS-Visio, PowerPoint, Excel and Word.
• Proven leadership skills, along with excellent multi-tasking, organizational, negotiation, communication and interpersonal skills.
• Ability to meet tight deadlines and adapt to changing priorities.

Who is Calance?
Calance is a global IT company with operations in the United States, Canada and India. Over the years, Calance has grown organically and has acquired numerous successful IT Services firms along the way. As a result, the company today is a mix of diverse cultures, talents and expertise that collaborate globally to bring our best capabilities and thinking to clients. Calance also offers benefits which includes Medical, Dental, Vision care and 401K.

Calance – the place to grow.
www.calance.com