Quality Assurance Technician (In-house)

AFL is a leading provider of integrated solutions in the fiber optics industry. By offering expertise, products, and services in engineering, construction, and installation and repairs, AFL provides end-to-end solutions for customers’ broadband networks. From being environmentally-conscious to ensuring a healthy and safe working environment, AFL invests in its employees. AFL proactively engages with its communities through grants, service projects, environmental initiatives and more. Through a culture of commitment and collaboration, the company is a trusted advisor for customers in the telecom, oil and gas, and utilities markets. AFL is proud of its impact on communities, connecting people with innovative technologies, exceptional products and high-quality services.

We have a reputation in the fiber optics industry for consistently being at the forefront of technology and innovation. Want proof? We were founded in 1984 with a single product, fiber optic ground wire. Today, we sell thousands of products and services to multiple markets across the globe and have become a billion-dollar company in revenue. Not only do we have a track record for growth and financial stability, but we are also backed by Fujikura, a $6 billion company with a 128-year history of product innovation. With our culture of commitment and professional growth opportunities, AFL will give you the opportunity to reach new heights and take your career to the next level.

AFL has operations in Canada, the U.S., Mexico, Europe, Asia and Australia and is a wholly-owned subsidiary of Fujikura Ltd. of Japan.

Position Overview

The Quality Assurance Technician reports to the Quality Assurance Manager and is responsible for ensuring compliance and uniformity during multiple phases of a large-scale Fiber-To-The-Premise (FTTP) build.

The incumbent is specialized in Outside Planet Engineering (OSPE) and is also responsible for providing accurate and effective quality assurance, customer reporting, and operational support by assisting with the continuous development of engineering policies, procedures, and training.

Responsibilities

Perform quality reviews of all deliverables provided by fielding, drafting, and design teams

Provide daily support, expertise, and liaise with AFL employees, customers, and contractors throughout all phases of the Project.

Develop, track, and maintain quality metrics for each phase of the project.

Propose, document, and maintain continual process improvements to internal standard operating procedures and forms, construction and engineering bulletins, and training guides.

Propose strategies to avoid duplication of work, minimize processing times and reduce cost.

Adherence to and promotion of the Canadian environmental, health & safety policies.

Performance of other duties as requested, directed, or assigned.

Personal Qualities

Flexible – open to change/new information and rapidly adapts to new information, changing conditions, or unexpected obstacles

Detail-oriented – excellent attention to detail with the ability to follow through on assigned tasks

Independent – ability to work well under limited supervision

Analytical Thinking/Problem Solving – capable of complex reasoning analysis

Results-focused – driven to achieve

Interpersonal skills – able to collaborate on projects, maintain effective relationships, and communicate clearly at all levels of the business

Customer service – superior customer service skills to both internal and external customers

Qualifications

1-3 years’ relevant experience ideally in the Telecommunication field

Proficient in MS Office, specifically Excel, Word, Visio, and PowerPoint

Knowledge to work with Micro Station or AutoCAD

Knowledge in the following considered an asset: GPON FTTP, FTTx, other Outside Plant Design

Being able to read and understand telecommunication network drawings an asset

Working Conditions

Normal office environment

Ability to work in a stressful, time-sensitive, ever-changing, and high tempo environment

General hours of Monday to Friday 8:00 am to 4:30 pm – longer hours may be required

Disclaimer: This job description does not constitute a “contract” between the employee and the employer. The job description duties may change at the discretion of the employer and/or the employer may request the employee to perform duties that are not listed on the job description.

Why Work for AFL

We Care: Our Employees are eligible to participate in our amazing Total Rewards Program which offers: Extended Health and Dental, Vision Care, Life Insurance, RRSP matching, Employee and Family Assistance Program and more.

We Include: AFL is an equal opportunity employer that’s committed to accessible, inclusive employment.

We Develop: We enthusiastically support learning and advancement opportunities for our team members.

We Reward: Abundant discounts with various retailers via our Work Perks Program.

We have Fun! Employee Events throughout the Year!

We Connect…. #WeareAFL

AFL requires all employees to be fully vaccinated against COVID-19. Candidates must be fully vaccinated against COVID-19 and present acceptable proof of vaccination by the date of hire as a condition of employment. To qualify as being fully vaccinated against COVID-19 there should have been a two-week period after receiving the second dose (or any government recommended booster shot) in a 2-dose COVID-19 vaccine series, or a two-week period after receiving a single-dose (or any government recommended booster shot) in a single dose COVID-19 vaccine.