Rail Maintenance Technician -Level 4

V12457 – Rail Maintenance Technician – (Level 4)

Who is Telent?

Telent is a technology partner to some of the biggest names in the rail sectors including Transport for London, Network Rail and many Train Operating Companies providing maintenance and management of our customers assets to ensure continued and reliable service is maintained for their critical communications infrastructure.

Role Profile:
Reporting to the Team Leader – Duty Manager you are responsible for carrying out planned preventative maintenance activities and assisting with reactive maintenance on SISS (Station Information and Security Systems) across our across Train Operating Companies contracts. You will be working as part of a wider 24/7 operation providing our maintenance services for our wide customer base. SISS is essential to ensuring the travelling public are correctly informed and safe as they commute across our customer’s rail networks, our maintenance service is critical to functioning of these systems.

Typical Deliverables:

• Self-motivated individual that works well as part of a team who also takes ownership of their workload.
• Good understanding of Network Rail health and safety is key and adhering to company/customer polices.
• Responsible for meeting all SLA/KPI requirements whilst maintaining a professional attitude
• Attending planned and corrective maintenance tasks
• Ensuring SISS assets are well maintained, and station communication faults are reported and fixed
• Utilising field IT equipment to provide real time corrective and planned maintenance data
• Meeting performance levels/targets.
• Implementing safe systems of work and meeting all QEHS standards

Business Operations Skills – Essential

IT literate with a good understanding of Microsoft applications.
Ideally you will hold a PTS (personal track safety/sentinel card)
Some experience but not essential in the following areas: –

• CCTV
• Public Address
• Customer Information Screens
• Passenger Help Points
• Station Data Networks
• Servers / Control Systems
• Data / power cabling

Business Operations Skills – Qualifications

HNC or equivalent in telecommunications

Behavioural Requirements:

• Excellent client-facing communications skills;
• Experience of working in a dynamic team environment;
• Experience supporting high availability customer-focused environments;
• Effective written and oral communication skills;
• Telent values apply (Service, Commitment and Value)

Excellent employee benefits:

Telent is committed to ensuring that we offer industry leading career opportunities, salary and benefits packages.

You’ll be treated as an individual. We’re not a vast corporation, which means every individual counts. With us, you’ll be valued and supported, involved and empowered from day one – be quick and apply now!

We reserve the right to close this vacancy once we have received sufficient applications.

Telent is an equal opportunities employer and is committed to diversity and inclusion