Reception & Office Administrator

Receptionist & Office Administrator

Location: London (& travel to other offices when necessary)

The Role

The role of Receptionist and Office Administrator will include a range of key activities in relation to the maintenance of a positive, professional, and friendly working environment.

The Company

XLN Business Services is an award-winning company and one of the UK’s fastest growing independent telecom service providers focusing on the micro-SME sector. We supply business phone lines, mobile, business broadband, card processing terminals & energy to more than 130,000 customers.

Benefits

Health plan, free fruit, free breakfast on Fridays, Christmas bonus days, additional incentives and social days out

Role

To provide administrative support including,

• You will welcome visitors to site whilst also ensuring that all security and safety requirements are met
• Ensure the visitors’ book is completed for all visitors in line with current Health & Safety legislation.
• Provide support and be the main cover for facilities related queries in the Office in the absence of the health and safety manager.
• Ensure maintenance by liaising with our landlord and maintenance contractors in absence of the Health and Safety manager.
• Assist the Health and Safety manager with contractors on-site enabling them to complete their tasks safely and effectively
• To answer all calls from the main telephone line.
• Monitoring of reception mailboxes.
• You will accept deliveries and coordinate with the respective individuals/teams
• To open and distribute incoming mail, and to frank and send outgoing mail.
• Updating the CRM system to reflect the returned post
• To monitor stock and action stationery requests.
• To order office refreshments on a weekly basis and organise breakfast on Fridays.
• To order refreshments for meetings and company events.
• Arrangement of lunches, taxis, travel, and accommodation.
• Assist with the organisation of company events such as Christmas, Easter & Valentine’s Day.
• To perform any other duties as be required by the Company from time to time.
• You will become a first aider and also become a fire marshal (training provided)
• Provide occasional cover within the Sheffield office also weekly contact with Sheffield to ensure we are following the same processes.
• Ad hoc recruitment duties to include providing application forms to call candidates and taking copies of right to work and scanning both documents to the shared drive.
• Provide and set up the new starter welcome bags and building passes
• Speaking with the main reception downstairs to arrange temporary passes for any visitors.
• Printing CV’s ready for interviews.
• Providing admin support to other departments where possible

Key Skills

• Proficient in Microsoft office applications: Word, Excel, Outlook and Teams
• Good Team working
• Ability to multitask and be proactive
• Effective time management
• Comfortable working with colleagues at all levels.

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