RECRUITMENT OF A KNOWLEDGE MANAGEMENT AND SHARING SPECIALIST FOR THE MEMBER SERVICES DEPARTMENT

TOR FOR THE RECRUITMENT OF A KNOWLEDGE MANAGEMENT AND SHARING SPECIALIST FOR THE MEMBER SERVICES DEPARTMENT OF THE AFRICAN WATER AND SANITATION ASSOCIATION (AfWASA)

1. WHO ARE WE?

The African water and Sanitation Association is a continental platform that brings together drinking water production and distribution companies, wastewater service management companies, and those who regulate water and wastewater sector policies in African countries. It was created in 1980 as a professional institution and was originally called the African Union of Water Distributors (UADE).

In 2004, in order to take into account the sanitation utilities, as well as the regulatory and asset management companies that emerged from the institutional reforms of the 90s in many African countries, and given the strong desire of these new entities to join the institution, the African Union of Water Suppliers changed its name to the African Water Association (AfWA).

The African Water and Sanitation Association (AfWASA) covers the entire African continent and is the only African water and sanitation organization that brings together operators in the water and sanitation sector as well as the sector’s various stakeholders.

Since February 2023, at the end of its 21st Congress, AfWA has changed its name to African Water and Sanitation Association, abbreviated AfWASA, to reflect the sanitation component of its mission.

Today, the AAEA has 115 members from 45 countries.

The AfWASA headquarter is located at rond-point de la Riviera-Palmeraie, 2ème étage de l’immeuble SODECI which houses the organization’s Executive Direction.

2. PURPOSE OF THE CALL FOR APPLICATION

The purpose of this call is to recruit a Knowledge Management and Sharing Specialist for AfWASA’s Membership Services Direction.

Under the overall guidance and supervision of AfWASA’s Director of Member Services, the Knowledge Management and Sharing Specialist (KMSS) will be responsible for developing a knowledge management strategy for the African Water and Sanitation Association (AfWASA); developing an implementation plan for the strategy, and building knowledge management and sharing capacity across the organization.

In carrying out the tasks assigned to his/her position, he/she must:

• Identify, revise and edit, in close collaboration with all project and program managers, specific/multiple-use products or tools, (including thematic content files on newsletters, magazines, data sheets, technical films).
• Initiate resource mobilization activities through the knowledge-sharing platform (online library, directory of sector experts, etc.).
• Initiate collaborations and partnerships with recognized organizations in the sector to properly document the online library
• Capitalize on AfWASA’s ongoing project and program activities through the development of project/program brochures, white papers, capitalization manuals, etc
• Regularly document the sharing platform with new sections and publications of interest to the sector.
• Support REIP capacity building in knowledge management and sharing.
• Monitor technical collaborations in the field of knowledge sharing.
• Develop and/or update the African Water and Sanitation Association’s (AfWSA) knowledge sharing management strategy
• Create and manage community of practice groups

3. REQUESTED PROFILE

Competence and expertise

• Master’s degree or equivalent in Information and Library Sciences audio-Visual, Audio-visual media, or Information-Communication;
• At least 3 years’ experience in a similar position.

The « expertise »

• Ability to work with ICT (Information and communication technology) and graphics staff to achieve outstanding results;
• Experience working with IT tools, and mastering of most up to date software particularly Adobe.
• Good knowledge of the Internet, its functions and the use of social networks; Facebook, Twitter, LinkedIn, Instagram etc. ;
• Technical experience in data management, dashboard development, cloud services and the creation of web-based knowledge platforms and communication products, with knowledge of their applicability to international development, regional planning, the water sector or other related fields;
• Be able to produce summary documents from general documents;
• Be able to create and support a vision and mission for the Knowledge Management & Sharing Specialist field adopted by the organization, which ensures that the best information most relevant to the technical sub-disciplines is accessible and effectively disseminated to all staff and stakeholders; and which establishes inter-organizational communities of practice and champions that enhance organizational learning over time to promote change;
• Have experience in the WASH learning sector, with specific direct responsibility for the design and facilitation of training activities;
• Ability to work and express oneself fluently in French and English;
• Excellent oral and written expression and communication skills

« Expertise » : behavioral

• Be able to exercise leadership of multi-skilled teams and, more specifically, to work effectively, either independently or as part of a team, with a variety of individuals, groups, institutions and technical organizations. ;
• Ability to work effectively under pressure to deliver results-oriented activities within the constraints of time, information and logistical support;
• Good organizational skills, initiative and integrity;
• Ability to work independently in teams and networks
• Ability to work collaboratively and openly with a variety of audiences, associations and professionals;