Regional Director Field Operations

Responsible for leading and motivating the entire Field Operations organization to the over-achievement of clearly defined goals: and for creating and maintaining, an organization dedicated to providing outstanding service and value to our customers. Will work effectively with the Vice President of Field Operations as a direct report along with the Directors of Sales and Marketing to develop and implement monthly, quarterly, and annual sales and marketing management strategies specific to your market. Provide effective Operations leadership through recruiting, training and management of competent Installation, Maintenance and Construction staff as needed. Develop and maintain positive relationships with a wide variety of community and governmental leaders. Assist in implementing tactics and strategies to effectively meet company goals; positively motivate, supervise and evaluate Installation, Maintenance and Construction personnel. Prepare and execute on CAPEX projects as well as operate with OPEX financial projections and report accordingly regarding variances for risk assessment and action planning.

• Recruits, hires, trains, motivates, organizes, and maintains an adequate staff to serve the needs of the system and of the customer.
  Communicates and facilitates the execution of corporate goals, plans, and initiatives at the system level.
• Develops and maintains positive relationships with a wide variety of community and governmental leaders.
• Identifies local marketing tactics and opportunities in support of acquisition and penetration growth goals for both existing and new territories.

• Contributes to the regional public relations, branding, sales acquisition and customer loyalty.
• Anticipates risks to business operations, communicates these risks to leadership and provides action steps to mitigate them before they are issues.
• Must effectively integrate the ideals of providing outstanding customer service into every aspect of the Field Operations.
• Fosters company culture and provides input and feedback on the status of our culture and ways to further promote it internally and externally.
• Responsible for managing the Field Operations team’s performance in accordance with all company policies and procedures.

• Responsible for effective communication of Field Operations activity and results to various levels of the organization.

• Must have demonstrated success in cross-functional responsibilities.

• Excellent interpersonal, oral and written communications skills are required.
• Must be able to effectively communicate concrete and abstract ideas to all levels of internal and external customers.
• Self-motivated, self-sufficient and self-driven; must possess a high degree of integrity and accountability.
• Must possess sound decision-making skills.
• College degree in Operations Management, Business Management or telecommunications preferred

• Five to seven (5-7) years of experience in telecommunications with an emphasis in successful operations management roles is required
• Excellent project management and organizational skills, and proven ability to manage a large number of multiple priorities and projects.
• Previous community leadership and/or participation.

Why Work at Bluepeak?

• Competitive Compensation + Annual Bonus Eligibility
• Comprehensive Benefits Package, Including Medical, Dental, Vision, Life, and 401(k)
• Generous Vacation and Paid Sick Time + Paid Holidays and Personal Days
• Professional Development With an Emphasis on Internal Promotion
• Employee Discounts on Bluepeak Services, Including Internet
• Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers!

About Us

We believe that the size of the city shouldn’t determine the quality of the technology. That’s why we are building for you: Faster, more reliable, and without the things that get in the way of great service—like red tape, hidden fees, and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we’re not only providing the best fiber connections in your community, but we’re also meeting the growing needs for how you live.

Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.