Regulatory Manager – telecom

Growing telecom services company is looking for an industry experienced Regulatory Manager to add to their team. This person will report to the VP of Regulatory.

Primary responsibilities:

Management of company’s regulatory compliance, strategies and filings; Overall Management of state and federal Universal Service Funding including budgeting and forecasting; Product and Service Tariff and Terms and Conditions filings; Carrier Access Billing System including switched and special access billing and collection; Special Access service order workflow and billing; FCC and PUC compliance filings; state and federal Universal Service Fund filings, compliance and funding; National Exchange Carrier Association (NECA) and Universal Service Administrative Company (USAC) data submission and compliance filings; interconnection agreements with connecting carriers.

Establishes and manages departmental CAPEX and OPEX budget consistent with corporate objectives, with appropriate reporting.

· Manages corporate Carrier Access Billing including state and interstate switched and special access circuits, including bill rendering, accounts receivable, revenue assurance and bad debt management

· Manages Special Circuit Service Order process including managing and submitting service orders to 3rd parties

· Ensures all billing complies with tariffs or contracts as appropriate

· Manages SLA credits to minimize loss of margin

· Assists in the growth of the wholesale and backhaul transport business

· Files Product and Service Tariffs and/or Terms and Conditions with all federal and state entities to ensure compliance

· Manages interconnection agreements with all interconnected carriers including ILEC, CLEC, ISP, IXC, CMRS, etc.

· Conducts audits of circuits, minutes, polling data and develops programs, processes and policies to minimize fraud and abuse and maximize revenue

· Management of state and federal regulatory filings including tariffs, reports, surveys, etc.

· Primary contact for both state and federal regulatory bodies such as PUC and FCC

· Ensures compliance with state and federal rules and regulations and notifies affected departments of regulatory changes

· Manages federal and state support and settlement programs (USF, USAC, Lifeline, NECA Pooling, etc.) to ensure accurate and timely submission of data and to maximize revenue

· Develops and manages internal reports to monitor and forecast Universal Service Funding and Settlements from state or federal support programs

· Ensures departmental compliance with corporate process and project management standards

· Develops and achieves department goals and objectives that support the corporate mission and vision. Establishes measurement systems to monitor attainment of goals and objectives. Maintains departmental scorecards to show results.

· Coaches and develops subordinates in process and procedure developments, applications of company policies, personnel issues, and supervisory techniques.

· Write and administer performance appraisals for skill improvement and merit raises.

· Ensures that subordinates have appropriate training and other resources to perform their jobs.

· Works with supervisors to ensure that staffing, training, scheduling, disciplinary action and reward/recognition programs are in place and updated as needed.

Qualifications:

Education/Experience: Bachelor’s degree required. Minimum three-years’ experience in communications industry in similar field of training.

Technical Skills: Proficient in Microsoft Office 2010 (Excel, Word, and Powerpoint), Project Management/EPM, and Comsoft programming software applications.

Job Type: Full-time

Pay: $85,000.00 – $125,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Relocation assistance

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• San Marcos, TX: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

• Bachelor’s (Preferred)

Experience:

• telecommunications industry: 3 years (Preferred)
• regulatory management: 3 years (Preferred)

Work Location: One location