Harris Computer Systems
Software Project Manager
Harris Computer Corporation (Globys)
Remote role – Canada or USA
Globys, a subsidiary of Harris Computer, is looking for Project Manager (PM) to join our team. Our vibrant remote culture gives team members a sense of belonging that transcends physical boundaries with our structured onboarding and continuous learning focus.
At Globys, we engineer and deliver world-class, industry-leading B2B portal solutions for the world’s largest telecom carriers, including AT&T, T-Mobile, Vodafone, TELUS, Lumen, and BT. We’ve leveraged our past success to extend our portal solution to span the entire customer journey (buy, manage, pay, analyze). Microsoft, Apple, Coca-Cola, Google, Wells Fargo, and US Navy are just a few of the 500,000+ business customers that rely on Globys’ solutions (via their carrier) to optimize the management of their mobile devices. Our Integrated B2B Portal Solution employs a unique approach by bringing together a carrier’s existing data systems to create an optimized portal experience designed and tailored specifically to the business user’s needs. Please visit us at
www.globys.com
to learn more about Globys and our B2B portal.
Utilizing industry best practices, methodologies, and process controls, the PM will lead a project team to deliver Globys solutions to customers while delivering projects on schedule and budget within defined scope requirements. The project manager manages the customer relationship during implementations to ensure high customer satisfaction. The PM handles project profitability, revenue realization, and ensuring that they and the implementation team members maintain an expected level of billable utilization.
The project manager will:
- Work with our customers to ensure the successful completion of software implementation projects;
- Develop and execute project plans and monitor progress;
- Manage customer expectations and secure delivery of the highest quality software solution;
- Run the project delivery, including managing the scope of the project while ensuring customer satisfaction and profitability;
- Manage change and risks to the project deliverables to reduce delays while limiting the impact on our customers and project timelines;
- Update the management team and coworkers on customer/project status, proactively identifying issues and resolving or escalating as appropriate;
- Manage and motivate the internal project team to ensure the technical and functional consulting team members are utilized and focused on the successful and efficient execution of the established project plan;
- Conduct post-implementation project reviews; capture and apply lessons learned for continuous process improvement;
- Responsible for preparing and reporting project forecasts and financials to management on an ongoing basis on all assigned projects;
- Accountable for working capital, ensuring that milestones and work in progress are approved according to contract acceptance criteria, invoiced on time, and paid;
What we are looking for:
- Bachelor’s degree or equivalent in Computer Science, Business or an associated discipline or equivalent experience;
- 5+ years of progressive project management experience;
- A deep understanding of all the activities related to software system implementations;
- Proficiency with Microsoft Office Suite (Project, Excel, Word, Outlook, PowerPoint, Visio) & SharePoint;
- Energetic person with a propensity for growth and continuous improvement;
Serious bonus points if you have:
- PMP Certification;
- Telecom Industry Experience;
- Proficiency with Clarizen and JIRA;
- Exceptional negotiation, communication, planning, and conflict management skills;
What we can offer:
- 3 weeks’ vacation and 5 personal days
- Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Lifestyle rewards
- Remote work and more!
Location/Travel:
A significant percentage of our management and staff work from their homes. This position is open to qualified applicants living in the US or Canada and willing to work from home and travel occasionally for project-related work.
Salary/Vacation:
Salary and vacation will be commensurate with experience and job responsibilities. We offer excellent fringe benefits, including vacation, retirement plan, health, dental, life, and disability insurance.
About Globys
Globys was founded in 2008 to help telecom service providers deliver a digital experience for their business customers. Today, the Globys B2B Portal Platform enables business customers of all sizes to securely transact with their providers, whether buying new products, managing existing services, analyzing usage and charges, or paying their invoices. Globys is part of Harris, a wholly-owned subsidiary of Constellation Software, Inc. (CSI). CSI is a publicly-traded company on the Toronto Stock Exchange (TSE: CSU).
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