Repair Technician

Basic Duties & Responsibilities

· Performs primary and secondary diagnosis and repair units which includes but are not limited to failed electronics devices, circuit boards and handheld devices using a variety of diagnostic tools

· Performs configuration of electronics devices which includes but are not limited to MDM Management, PC Doctor, device inspection, and flashing

· Utilizes schematics and diagnostic guides to determine the proper functioning of component, parts, and/or swap components

· Identifies failures and communicates findings to higher level Technicians and/or Engineers

· Operates production repair/test equipment and provide guidance to other technicians

· Subject to established practices and procedures in a specific technical discipline

· Gathers, interprets and enters failure data information into computerized tracking system and prepares reports

· Assists and performs test on repaired devices as needed

· Escalates test failure issues to higher level technicians and operations support team

· Performs advanced isolation and deep dive to identify root cause

· Provides training and support to entry level technicians

· Complies and follows all procedures within the company security and health policy

· Exhibits proficiency in the use of tools assigned

· Utilizes process documentations such as but not limited to the following; schematics, BOM’s, visuals, debug, repair, testing tools, repair manuals and procedures

· Supports and assists Test Engineer to install, develop, and maintain test equipment

· Analyzes daily reports and recommend solutions to technical problems as required

· Understands, recognizes and executes Ivy Technology Toronto production requirements, rules, policies and procedures ensuring compliance of WIP

· May perform other duties and responsibilities as assigned

If it sounds like YOU send us your application,

Ivy Technology is a fast-paced repair solution and service provider to the largest tech, med-tech, and telecom operators around the world. We are looking for repair technicians who have,

· Electronics Technician or Technologist with A+ Certification or Hand Soldering skills or Equivalent Degree/Diploma

· Advanced PC and Microsoft Office (Excel, Word, Outlook) skills

· Must have prior experience repairing electronic devices and components, capable of debug, rework and functional tests and OS upload – should be able to open and close various devices at ease

· Technical work experience is a must

· Advanced diagnostic skills

· Ability to adapt in a fast-paced environment

· Ability to operate a personal computer including using applied operating system and related software

· Be independent and take the initiative to resolve the problems

Minimum Target

o Ability to repair minimum 10 laptops units per day or

o Ability to repair minimum 15 A Class units per day or

o Ability to repair minimum 8 B Class units per day or

o Ability to repair 6 C Class unit per day

Job Type: Full-time

Salary: $19.45 per hour

Additional pay:

• Bonus pay
• Overtime pay

Benefits:

• Casual dress
• Company events
• Company pension
• Dental care
• Extended health care
• Life insurance
• Profit sharing

Schedule:

• 8 hour shift

Application question(s):

• Are you eligible to work 40 hours per week in Canada?

Experience:

• laptop repair technician: 2 years (required)