Retail Sales Interview Event

SALES PROFESSIONALS WANTED!!

Join us on 2/15/23 for Open Interview Day at our Florence Retail Store located at 7688 Mall Road, Florence KY 41042! We currently have openings for Retail Sales Consultants and Outside Door-to-Door Sales Representatives. Please bring your resume and be prepared for an in-person interview! Offers made same day and on the spot!

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Job Description (Retail Sales Consultant)

Job Purpose

This position is responsible for representing Cincinnati Bell’s brand equity in a retail setting with a high level of quality service that exceeds our customer’s expectations, excels in needs assessment, connected home solutions, consultative selling, and has a thorough understanding of the products and services offered in the store as well as the systems and processes that support them. The Connected Solutions Consultant is the personal representative of Cincinnati Bell to every customer who comes into the store. This position carries the responsibility of presenting a positive, friendly, professional and knowledgeable image to the Cincinnati Bell customer.

Essential Functions

• Provide high quality service to all Cincinnati Bell customers and potential customers that enter or call the store
• Utilize outbound dialing with a focus on customer acquisition and up sell while utilizing connected home products and services
• Assess the customer’s needs and provide optimal communication & smart home solutions as well as applications from our product and service line that meets their needs within identified constraints such as budget and availability
• Provide helpful, professional, and courteous assistance on Cincinnati Bell related services that fall beyond the scope of the services offered at the store
• Take ownership of thoroughly understanding the features and benefits of all services and products offered, including bundles and new products and services offered
• Take ownership in knowing connected home devices and solutions offered in
• Take ownership for knowing about and understanding our promotional offers
• Take ownership for understanding the systems that support our products and services
• Thoroughly understand all aspects of the store POS system, including sales order entry, returns, exchanges, cash management reports, inventory management, in store technology, in store devices, accessory setup and reports and other applications as they may be developed
• Demonstrate an outstanding understanding and application of all store operating procedures
• Demonstrate superior team skills that lead and support other team members in our mission to serve the customer and operate a highly professional store operation
• Attain sales and service goals as defined by store manager and customer feedback
• Provide consistent documented customer sales and follow up
• Successfully demonstrate a superior application of all training provided

Education

High School Diploma or Equivalent

Experience

1 to 2 years relevant telecommunications, retail sales, and customer service experience desired

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Job Description (Outside Sales Door-to-Door)

Job Purpose

This is a commission & base pay position, responsible for selling as an Outside Field Rep through door-to-door activity, lead lists, door hangers, new areas launched by altafiber, and other outside sales programs. The candidate will provide a high level of quality service, excel in needs assessment and consultative selling, and have a thorough understanding of the products and services offered by altafiber. The sales rep must be a self-motivator, able to work with minimal supervision, and be able to effectively educate customers about altafiber Local and Long Distance, High-Speed Internet, and video services.

Essential Functions

• Assess the customer’s needs and provide optimal communication solutions and applications from our product and service line that meets their needs
• Take ownership of thoroughly understanding the features and benefits of all services and products offered, including bundles and new products and services offered
• Take ownership for knowing about and understanding our promotional offers and geography of areas of concentration
• Take ownership for understanding the systems that support and qualify customers for our products and services
• Attain sales, service, and productivity metrics
• Provide consistent documented customer sales and follow up
• Successfully demonstrate a superior application of all training provided

Education

• Four years of High School or equivalent

Experience

• 1 to 2 years in door to door or outside field sales skills is preferred

Special Knowledge, Skills, and Abilities

• Superior Listening skills
• Intelligent, able to absorb and demonstrate a thorough understanding of a broad range of products, services, procedures, and systems
• Superior consultative selling skills, needs assessment skills, problem-solving skills, and integrative thinking

We were made aware of an employment scam in which a third-party is creating false communications under the altafiber name. We want to reiterate that altafiber never seeks payment from job applicants and only reaches out from @altafiber.com email addresses. We are encouraging applicants to apply through our website at altafiber Careers for added security

Job Type: Full-time

Pay: $55,000.00 – $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Florence, KY 41042: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location