Tulsa, OK
Schedule: Full-time | Monday – Thursday | 9:00am – 7:30pm
Job Summary: To answer and route inbound calls and messages to hospital/Medical staff. Dispatching of routine and critical clinical messages and vital patient statistics to designated hospital staff. Monitor and react to alarms and codes. Maintain accurate on-call schedules for departments and physicians.
Education: High School Diploma or GED.
Licensure, Registration and/or Certification: None.
Work Experience: 2 or more years of experience. Hospital, emergency dispatch, or call center experience, preferred. Knowledge of medical terminology, preferred.
Knowledge, Skills and Abilities: Excellent interpersonal and communication skills and multi-tasking abilities. Ability to effectively operate various telecommunications systems. Must be able to effectively deal with people and highly stressful situations. Ability to act quickly, decisively, and accurately while in a stressful situation. Ability to be friendly, upbeat and polite at all times under stress. Ability to defuse tense situations. Must be flexible to work various days, weekends and holidays and various shifts. Basic knowledge of telephone/computer technology and equipment including ASCOM system.
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