Sales and Marketing Manager

About Microcom

Microcom is a satellite communications company, based in Anchorage, Alaska. Our company sells and installs direct-to-consumer products including Viasat, Dish, DirecTV and Smart Home products from Google. We recently became a reseller for STARLINK and a distribution partner for OneWeb, a LEO satellite company which provides enterprise broadband service for communities. Microcom places an emphasis on innovation focusing on providing customers with solutions that meet their communications needs. Microcom is guided by the values of curiosity, pride, and a winning attitude. If you think that you have the desire to learn and grow, you can make a successful career by joining the Microcom team.

What We Are Looking For

We are looking for someone to join our Sales and Marketing team. You must have a willingness to learn and a drive to succeed. In this position, you will have the opportunity to learn about satellite technology and become an integral part in supporting our customers.

Job Summary

Microcom is a satellite communications company that specializes in cutting edge technology to customize solutions for our customers.

We are currently seeking an ambitious sales/marketing manager. In this role, you will oversee day-to-day sales, monitor performance and market changes, and design and implement marketing strategies to optimize sales. You will train and motivate sales agents, roll out new products and optimize our company’s market share. You will have opportunities to hire staff, develop campaigns, and manage events.

Candidates for this role must be willing to learn, adaptable, and knowledgeable in the latest sales and marketing techniques as well as tried-and-true practices.

Duties and Responsibilities

· Leading a team of sales agents located in Alaska and Hawaii.

· Plan, assign and direct work.

· Manage, identify and develop new business and marketing opportunities and strategies.

· Prepare presentations for meetings with prospective clients and customers.

· Lead weekly sales meetings with energy and enthusiasm.

· Perform necessary store visits to drive performance.

· Tracking and analyzing sales statistics based on key metrics.

· Responsible for achieving sales and marketing goals.

· Manage and develop new business opportunities and strategies.

· Responsible for interviewing, hiring and training of new sales employees.

· Provide daily leadership to employees within the geographic area assigned.

· Complies with management reporting and communications as requested.

· Conduct employee performance reviews; reward and discipline employees; address complaints and resolve problems.

· Other duties as required. This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position.

· Coordinate marketing campaigns, manage co-op accounts with providers, and lead marketing staff.

Supervisory Responsibilities

Manages a team of sales agents located in 3 states. Is responsible for the overall direction, coordination, and evaluation of this team. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Qualifications/Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

· Ability to lead, inspire and manage

· Manage individual and team quotas

· Identifying, recruiting and hiring talented sales agents

· Ability to conduct performance reviews

· Ability to train, coach and mentor

· Create and implement sales plans and customer presentations

· Ability to foster a positive work culture

· Ability to effectively communicate and interact with all levels of staff

· Some knowledge of satellite technology, Internet and networking

· Some knowledge of Smart Home Service Products

Education and/or Experience

Bachelor’s degree from four-year college and 2 years of high-level sales experience, including 2 years supervisory/management experience and/or training; or equivalent combination of education and experience. This position requires an elevated understanding of the processes, procedures and responsibilities performed by lower- level staff, including thorough knowledge of multi-channel video distribution systems, satellite broadband systems, and/or a willingness to learn telecommunications technology.

Job Type: Full-time

Pay: $60,000.00 – $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Work Location: One location