Sales Chat Representative Virtual Hiring Event

Are you ready for a DREAM JOB? Enjoy chatting online? Interested in a fun, fast-paced work environment?

Are you motivated by the ability to earn a lucrative commission for your performance? Then we would love to hear from you! We are searching for polite, professional individuals interested in creating amazing experiences for customers through online chat.

• $14 per hour for training, $14.50 after training

• $1000 bonus potential each month! Average earnings = $16-20 per hour!

• $500 Sign on bonus – $250 after training, $250 after 30 days production

• Monday-Friday schedule!

• Perks available: 75% off of your phone service!

• Benefits, available after 45 days!

• Background check required, NO drug test

Our Inbound Chat Sales Representative will handle online chat inquiries from our customers each day. Inbound Chat Sales Representatives will assist customers with promotional information and pricing on behalf of a leading Telecommunications company with the goal of making them part of the family! Our amazing Team of Leaders will be there to support you on your pathway to success! Training schedule is Monday-Friday 10am – 7pm, Production schedule range is between Monday-Friday 9am – 9pm for a 40 hour work week. Must be flexible.

The online chat relationship experience created for these customers is key to winning!

Our representatives view the customer’s inquiry online to understand their needs and act as their advocate by making recommendations, addressing all inquiries, and providing thorough & accurate information to set customers up for success with their new service!

Opportunity to work at home, if attendance, performance are met, and internet speed meets requirement” after 6 weeks training onsite**

Must be No more than 20 miles from worksite**

Responsibilities:

• Answer inbound sales chat inquiries and greet customers with energy and enthusiasm virtually.

• Be able to make outbound calls to customers for further clarification needed (about 20 percent of the time)

• Meet department productivity and quality standards.

• Strive for sales on the first chat inquiry and take true ownership of customer needs and issues.

• Communicate and follow instructions for a first “virtual” chat inquiry resolution for customer satisfaction.

• Deliver an amazing sales experience through effective and timely resolution of various customer inquiries, concerns, and needs.

• Take an active role in educating customers about our client’s products and services.

• Build lasting relationships with clients, customers, and other call center team members based on trust and reliability.

• Understand and strive to meet or exceed call center sales metrics while providing an excellent and consistent sale experience.

Requirements:

• Experience in sales/upsells in a transaction-based environment such as a call center or retail location, demonstrating the ability to provide customers with the best options that fit their needs is preferred.

• Must be computer Savvy and be able to type 25 words per minute.

• Problem-solving skills.

• Ability to maintain accuracy and production standards

• Background check required; NO Drug test

Technical requirements

After signing up, you will be sent an email with instructions on how to connect.
Please be prepared to join the virtual interview from a quiet place using a desktop or mobile device with a working speaker, microphone, and camera. Check to see if your network connection can support an online session. A plugged in ethernet cable or a strong WiFi network signal will help avoid time delays during your conversation.

Preferred dress code

Business casual (dress pants/skirt, button down/blouse, optional tie)

About iQor

What is a virtual interview?

Virtual interviews help employers connect with job seekers when they are not in the same physical location. Since hiring is a human process, employers would like to talk with you online (chat, video or phone) to see if you meet the requirements for the job.