Sales Engineer

General Summary:

This position will be a key position within the Sales Department reporting to Sales Operations Manager. The Sales Engineer will work directly with Strategic Account Managers, Account Executives, and Agents assisting them with pre-sales activity (for existing and new accounts).

Essential Job Functions:

• Provide technical sales support for both voice and data opportunities, either from the office or at the customer location.
• Identify potential access methods including UNE copper, fiber, and third-party last mile fiber providers. Obtain quotes as needed and send pricing information to Product Management for pricing.
• Represent the sales team on the weekly Engineering review call. Provide technical detail to Network Engineering and OSP Engineering as required to estimate project costs.
• Work with the Sales Operations Manager and Director of Sales to conduct comprehensive sales and product knowledge training for SAM’s and AE’s.
• Stay current with new technologies and understand how they will be deployed. Suggest opportunities for new product development.
• Stay active with trade groups and vendors to facilitate sales opportunities through strong vendor relationships.
• Assist in the development of cost models for products and services.

Knowledge, Skills, and Abilities:

• Knowledge of the sales processes and associated sales skills.
• Expertise in company products and services.
• Knowledge of company policies and procedures.
• Knowledge of general office procedures.
• Skill in oral and written communication.
• Skill in identifying problems and resolutions.
• Ability to communicate with customers, co-workers, and various business contacts in a professional and courteous manner.
• Ability to follow written and oral instructions.
• Ability to work with numbers and calculations.
• Ability to pay close attention to detail and schedules.
• Ability to effectively function as a team player.
• Ability to manage multiple projects and deadlines in fast paced environment.
• Expertise in Telecommunications technology, including telephony, Ethernet, IP, VoIP and SONET.
• Knowledge of third party fiber networks including MaineCom, MFC, FirstLight, Lightower, Spectrum Business, Consolidated and GWI.

Education and Experience:

High school diploma required; 2 or 4-year degree preferred, with a minimum of five years of experience in technical and/or sales engineering roles in the telecommunications industry.

Job Type: Full-time

Pay: $80,000.00 – $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Berlin, CT: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales: 1 year (Preferred)

Work Location: One location