Sales Support – FIELD – Wireless Communications Lead

Wireless Support Technician– Bethel Headquarters

DESCRIPTION

This position is responsible for onsite field support to inbuilding wireless projects. Work as a liaison between field and office teams to communication progress, quality and success of wireless installation projects.

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ESSENTIAL DUTIES AND RESPONSIBILITIES

• Support wirelessinstallations with PM/Field Management
• On site material management and logistics
• Troubleshooting and Manufacturer Support Coordination
• Subcontractor support and training
• Drive actions and decisions to maximize project profitability
• Site close-out support
• Conduct wireless surveys for pre-sales support amd as customer requested service
• On Site surveys
• Report Generation
• Coordinate with Wireless Director regarding daily tasks
• Performing quality control on the project throughout development to maintain the standards expected
• Develop new subcontractor relationships; strengthen isting relationships
• Other duties as assigned

JOB REQUIREMENTS

• High School Diploma required; some college preferred
• Ability to travel within the US
• Valid Drivers’ License
• Basic Understanding of Cabling Installation best practices (Fiber, Coax, Category, ect)
• Installation Experience in IT Infrastructure
• General Technical Troubleshooting Skills
• Interest in Wireless and emerging technologies
• Project Management Experience is preferred
• Strong professionalism, communication, and customer facing skills
• Familiarization with PowerPoint and other common Microsoft Office Business Productivity Applications
• 3+ years’ experience in the telecommunications industry
• Ability to read, analyze and decipher scopes of work
• Ability to use basic hand tools, punch down, shears and crimp tools
• Excellent oral and written communication skills

The worker is subject to inside environmental conditions.

EEO

This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. An employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

Job Type: Full-time

Pay: $28.00 – $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Manchester, NH 03103: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Administrative: 2 years (Preferred)
• Microsoft Excel: 3 years (Preferred)
• Microsoft Office: 3 years (Preferred)

Work Location: One location