Senior Absence Management/Employee Relations Analyst – Telecommute

Here, you’ll help attract, lead, support and reward our most valuable asset: our high caliber people. Here, you’re expected and empowered to be your best, to grow and to develop your skills. Be prepared to move quickly, to engage proactively, and to think strategically. Join us and help people live healthier lives while doing your life’s best work.(sm)

Under general direction, the Senior Absence Management /Employee Relations Analyst will provide day to day support to employees and managers on a variety of employee relations and absence management issues. The Senior AM/ER Analyst will provide technical guidance regarding the interpretation of policies and procedures related to all leave of absences issues, including performance management, position replacement, terminations, reporting, investigations and a variety of other AM/ER issues. A Senior Analyst will be expected to manage a high volume case load and document information in the case management system.

Primary Responsibilities:

• Manage a case load and document information in the case management system
• Provides guidance to the ER team on issues pertaining to attendance, backfill and termination requests for cases related to leave of absences
• Provides technical advice to HCPs, employees and managers. Partners with employee relations, absence management, legal department and risk management to ensure consistent application of policies and practices
• Manages the interactive accommodations process between employees and managers, and coordinates job task analysis with supervisors on a case by case basis
• Coordinates with managers and departments to implement job modification/accommodations; evaluates the need for assistive equipment or modifications to the work environment
• Consults with disability vendors, managers and HCPs on leave of absence, medical accommodations for equipment requests. Responsible for ensuring all relevant information is gathered from case management, disability vendor online tools, physician documentation and documented for the interactive accommodations process, or LOA legal panel, prior to recommending appropriate action
• Develops leave of absence and accommodations audit procedures and ensures compliance ongoing
• Supports the case management team in all leave of absence and accommodations activities
• Follows appropriate escalation guidelines related to leave, disability and medical accommodations cases. Ensures appropriate corporate personnel are notified of issues
• Handles “One Breath” situations related to leave of absences and accommodations according to protocol

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you be interested in.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Required Qualifications:

• Bachelor’s Degree or equivalent experience
• 5+ years of experience in leave of absence and/or disability claims management and employee relations
• Experience in a high case volume environment
• Knowledge of state and federal employment law
• Knowledge in ADA, ADAAA, FMLA, STD, LTD, W/C, FLSA, EEO

Preferred Qualifications:

• Specific knowledge in ADA
• Peoplesoft experience
• Solid analytical and decision making skills
• Extremely detail oriented
• Ability to multi-task and manage multiple priorities
• Demonstrated solid organizational skills and ability to work in a large, fast paced environment
• Ability to work independent while working within guidelines and established protocols
• Ability to meet deadlines and commitments
• Excellent communication skills

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement result in rescission of an employment offer or termination of employment.

Careers with UnitedHealthcare. Let’s talk about opportunity. Start with a Fortune 5 organization that’s serving more than 85 million people already and building the industry’s singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they’re found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that’s second to none. This is no small opportunity. It’s where you can do your life’s best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $66,100 to $118,300. The salary range for Connecticut/Nevada residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.