Senior Business Analyst, New Product Introduction, Hybrid Work Place

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team.

Our Bell Business Markets team enables the digital transformation of businesses and governments nationwide through solutions in areas including Internet and private networks, voice and unified communications, contact centre, security, Internet of Things, data centre and cloud. We’re proud to be Canada’s leading provider of broadband network and communication services for businesses and governments.

As a representative of Bell Business Markets (BBM) in the role of Senior Business Analyst, the successful candidate will participate in various types of projects (transformation, new product/tool Introduction, tool and/or process enhancements, governance, non-standard complex solutions etc.). Your role will be to identify business areas that can be improved, interpret and document processes to increase business efficiency while ensuring they are aligned with corporate strategies.

Accountabilities include:
Lead and manage multiple business transformation projects activities such as; completing and updating project documentation, defining business functional and design specifications, performing analysis to identify gaps

Work closely with the business units to understand various processes such as customer patterns, sales patterns, product development, etc., and strategize a plan of action accordingly

Serve as a liaison between the business operations, IT, Engineers and Product Managers to assist or gather the business requirements needed for system modifications, enhancement, and implementation of strategies

Provide project analysis to senior management by producing required documentation including business requirements, UAT plan, use cases, sequence diagrams, and scope matrix

Identify opportunities at different stages of the work to improve the efficiency and formulate new business programs and initiatives

The successful candidate must have the following knowledge and skills:

Proven business analysis skills and experience

Experience in the planning cycle and project approval process

Excellent analytical, presentation skills

Ability to define conceptual solutions by documenting current and future mode of operations (CMO vs FMO) and develop process maps

Ability to define business requirements that describe the solution and mode of operations

Facilitate requirements gathering – the ability to pull together experts to get the right information

Ability to explain complex technical ideas in a simple understandable format

Strong ability to identify opportunities for improvement and take appropriate action

Have the skills to influence the work team for the alignment differences in ideas or solutions

Strong ability to express point of view, to negotiate and manage risks

Ability to work effectively in virtual teams, to handle multiple projects simultaneously and meet tight deadlines

Advanced MS Office skills, particularly MS Excel and MS PowerPoint

Advanced MS Visio skills with strong ability to draw processes

JIRA & Confluence and Salesforce an asset

Preferred Qualifications/Competencies:
Certification or recognized training in Business Analysis Project management experience

University or college degree in Business, Information, Technology or Computer Science

5+ years experience in Telecommunications or similar industry

Knowledge of SAFe Project Management and Certification in any of the following:

Certified SAFe® Agilist (SA)

Certified SAFe® Program Consultant

Certified SAFe® Practitioner

SAFe Scrum Master (SSM) Certification

SAFe Advanced Scrum Master (SASM) Certification

Certified SAFe® Release Train Engineer

Certified SAFe® Product Owner/Product Manager

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Adequate knowledge of French is required for positions in Quebec.

Additional Information:
Position Type: Management

Job Status: Regular – Full Time

Job Location: Canada : Ontario : Mississauga || Canada : Alberta : Calgary || Canada : British Columbia : Vancouver || Canada : Ontario : Don Mills || Canada : Ontario : Toronto || Canada : Quebec : Dorval || Canada : Quebec : Montreal || Canada : Quebec : Verdun

Flexible work profile: Mobile

Application Deadline: 08/09/2022

Please apply directly online to be considered for this role. Applications through email will not be accepted.

At Bell, we don’t just accept difference – we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or [email protected] to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at [email protected].

Created: Canada, ON, Mississauga

Bell, one of Canada’s Top 100 Employers.