Senior Business Analyst – Telecom

To help in our planned growth, we are pro-actively recruiting for Senior Business Analysts for current full-time and contract opportunities to support our telecommunications clients. The Senior Business Analyst – Telecom will be a key member of our IT Professional Services team. In this role, you will be responsible for client-based projects and, in collaboration with our delivery and sales teams, you will deliver best of breed solutions to new and existing customers.

Major Responsibilities:
Define configuration specifications and business analysis requirements.

Documentation of current and future state process mapping.

Prepare Business Requirements Documents, including functional/non-functional requirements.

Collaborate in the development of test plans and test cases.

Define reporting and alerting requirements.

Prepare integration plans for deployment of system changes into existing environments.

Help design, document, and maintain system processes.

Change and support process management for new technology delivery.

Facilitate stakeholder sessions, interviews, and analysis to identify areas for process and systems improvement.

Communicate key insights and findings to client team.