Senior Business Analyst – Telecom

To help in our planned growth, we are pro-actively recruiting for Senior Business Analysts for current full-time and contract opportunities to support our telecommunications clients. The Senior Business Analyst – Telecom will be a key member of our IT Professional Services team. In this role, you will be responsible for client-based projects and, in collaboration with our delivery and sales teams, you will deliver best of breed solutions to new and existing customers.

Major Responsibilities:

• Define configuration specifications and business analysis requirements.
• Documentation of current and future state process mapping.
• Prepare Business Requirements Documents, including functional/non-functional requirements.
• Collaborate in the development of test plans and test cases.
• Define reporting and alerting requirements.
• Prepare integration plans for deployment of system changes into existing environments.
• Help design, document, and maintain system processes.
• Change and support process management for new technology delivery.
• Facilitate stakeholder sessions, interviews, and analysis to identify areas for process and systems improvement.
• Communicate key insights and findings to client team.