Senior Manager Digital Technology And Data Narrative

Function:

Location: Nationwide – Hybrid Working

About the Role

Our Senior Digital Communications Manager will help tell our Digital Technology and Data Narrative internally and externally – building belief and confidence in our digital transformation, creating trust for our colleagues and customers, and building awareness and advocacy of our strategy and vision.

You’ll also help us build our reputation externally – shouting about the things that make us an excellent place to work and helping us attract and retain the top talent we need to deliver our transformation.

It’s an exciting and bold challenge, with the opportunity to join a hard-working team that’s essential to achieving our company’s strategy. We’re well funded, led from the top and have everything we need to make this a success. Except for you, so join our digital reinvention.

Who we are

Change is so much more than a job, it’s a highly developed quality. Those of us who love it, live it and breathe it. We know that we were born to reinvent, were you?

At Virgin Media O2, we’re revolutionising the Telecoms industry – reshaping ourselves into a digital-first company that puts data at the heart of what we do and delivers an outstanding digital experience to our customers and colleagues.

Our digital reinvention will make a substantial difference, and not just to Virgin Media O2. Doing it properly will make life better for the people, communities, and businesses we’re proud to serve.

The must haves:

In order to be considered, you must have the following experience;

• Background in PR, journalism, or corporate communications
• Experience working as a Tech Communications Business Partner, ideally on a Change /Transformation program, supporting across internal and external communication
• Excellent written communicator with an eye for detail, and impeccably high standards to maintain the highest level of accuracy, and a strong portfolio of writing examples.
• Digital content native with the ability to create a wide range of digital assets including social media content, videos, graphics, podcasts, infographics, articles and blogs.
• Excellent team member management skills, with the ability to influence at all levels

The other stuff we’re looking for:

We’d also love you to bring;

• Communications strategy expertise and experience managing communications, editorial and social media strategy and planning. Comfortable using comms planning, scheduling, and reporting tools.
• First class video production skills with the ability to take something from idea to production: storyboarding and scripting – and ideally some filming and editing capability.
• Experienced knowledge of internal Digital Workplace channels (Office 365, Workplace by Facebook, Poppulo, FirstUp etc).
• Expert knowledge of external social channels, CMS and content management systems, employee advocacy tools, and external website development experience is also a plus
• Experience building a Tech brand externally, ideally with a solid book of media contacts

What’s in it for you?

We know that benefits mean so much more than the ‘stuff’ we can give you, so we offer a wide range of support, rewards, and tools – all focused on helping you to prioritise what really matters.

All work and no play just isn’t our style! We’re already planning our future ways of working, for when life becomes a little more normal again. We’re constantly evolving our approach to enable you to find a great work life balance.

Next steps

If we feel like a place where you can belong, we’d love to learn more about you. Once you’ve applied the next steps of the process, if successful, are likely to include communication from the recruiter – Samantha Lee

When you apply, you’ll be asked about any adjustments you might need to support the recruitment process. Let us know, and we’ll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.