Senior Network Engineer

Job Description

Network Engineer

Location: Salem, NH

Days/Hours: Monday – Friday 8am – 5pm

Status: Salaried

About US: Morse Technologies is an IT services company specializing in providing Professional services, Managed Network and Security services and Cloud services for our customers throughout the New England region and beyond. We service our customers at all technical levels and pride ourselves on outstanding customer and technical support. We excel in designing, refreshing, standardizing and supporting customer networks according to IT Best Practices. We continue to grow our team, customer base and service offerings.

Job Description: As a Network Engineer, you are required to manage, service and support multiple customer’s network infrastructure. The work performed will be both remote and onsite. This role will be a lead role for our many customers to ensure appropriate and optimized networks designs. This includes the server environment, security, DR, LAN/WAN devices. An extremely important part of this role is consultative so strong relationship building, confidence building, and customer interaction is critical.

Job Responsibilities:

• Local and Wide area network design, support and implementation for customers
• Server infrastructure design and support expertise including physical, virtual
• Ability to create high availability environments for all aspects of infrastructure
• Strong backup and disaster recovery knowledge
• Experience with cloud implementations and migrations
• Support, Design, implement virtual environments including both Server and Desktop leveraging Microsoft HyperV, VMware, Citrix, etc.
• Implementing local network directory structures and security policies
• Effectively multitask clients and projects. This role will support several customers on ‘part time’ or outsourced basis both on site and remote.
• Effective leverage the company systems and divisions to properly support customers for level 1,2,3 needs
• Effectively and consistently Document customer environments
• Effective Communication amongst customers, vendors and Morse team
• Perform network technology health assessments with best practice recommendations
• Develop strong working rapport with all customers to be able to exude confidence in abilities, recommendations, solutions, follow up.
• Assist in the pre-sales engineering process occasionally and be able to offer solution designs as needed
• Complete daily, weekly monthly maintenance checklist
• Opportunity for some local and national travel
• Gain new industry certifications as needed by company / maintain existing certifications
• Project management skills
• Server and Desktop Virtualization Expertise and strong knowledge of VEEAM, HA, VMOTION, STORAGE

Job Requirements:

Minimum Requirements:
Minimum 5 years proven success in high-tech account support as an engineer role

• Strong communication and organization skills
• Demonstrated ability to manage multiple projects, create and follow project plan and manage team of engineers as part of a project team for customer projects.
• Demonstrated ability to act as role of Senior Level Network Consultant
• Previous experience with personnel management. Excellent problem and/or dispute resolution skills. Proven leadership skills. Excellent written and oral communication skills.
• Ability to interact with customers positively to maintain strong rapport with customer
• Some experience implementing WiFi networks
• Strong technical knowledge of telecommunications, network infrastructure (LAN/WAN)
• Strong technical knowledge of current network hardware, protocols and standards.
• Proven experience in IT infrastructure planning and development.
• Excellent understanding of the organization’s goals and objectives.
• Strong understanding of human resource management principles, practices and procedures.
• Strong understanding of project management principles.
• Strong leadership skills.
• High level of self-motivation.
• Keen attention to detail.
• Proven analytical, evaluative and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Exceptional customer service orientation.
• Extensive experience working in a team-oriented, collaborative environment.
• On-call rotation for one week, approx. every 5 weeks

Preferred Certifications (or equivalent)

CCNA, CCNP, MCSSP, Network +, VMWARE VCP

Job Type: Full-time

Benefit Conditions:

• Waiting period may apply

COVID-19 Precaution(s):

• Remote interview process
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place

Work Remotely

• No

Job Type: Full-time

Pay: $90,000.00 – $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Education:

• High school or equivalent (Preferred)

Experience:

• Computer Networking: 5 years (Required)
• LAN: 5 years (Required)

Work Location: On the road