Senior Network Engineer–Datacenter/ACI

  • Contract
  • Remote

Jack Henry and Associates, Inc.


At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

We are hiring a Senior ACI Network Engineer to join our growing Network Engineering team. This team is responsible for the infrastructure design and implementation functions, and support for all of Jack Henry business units and partners with regards to Networking and Telephony. In this role, you will manage datacenter operations and associated networks within a multi-tenant environment, focus on developing best practice IT standards, process compliance, delivery of requested projects, as well as audit compliance. The overall vision of the team is to enable our implementation and support teams to operationalization the environment and allow for consistent delivery to our customers at our local data centers, CoLo (colocation facilities), and Cloud providers, as well as remote and consumer sites. The position will be demanding and requires a strong engineering background with effective leadership skills to help the team to succeed. The position will join this strong team that is already performing to a very high level while having fun in the process!

This position can be based to work out of any Jack Henry office or remote from any US location. Travel up to 10% for team meetings or onsite migrations/installations will be required.


What you’ll be responsible for:

  • Responsible for overall design, planning, deployment, monitoring and maintenance of a multi-tenant and dedicated network environments.
  • Serves as subject matter expert on network-related projects and responsible for project-related deliverables.
  • Provides high-level phone support to employees or customers relative to networking technology and participates in on-call rotation.
  • Analyzes network topologies to determine potential issues and makes suggestions for recommended changes.
  • Performs installations and upgrades on networking and associated equipment as part of migrations and infrastructure modernization as needed.
  • Configures user IDs and customer-specific settings on servers and transfers data from the old environment to the new environment.
  • Corresponds with customer and other divisions within the company to ensure all customer concerns and issues are resolved in a timely manner.
  • May perform other job duties as assigned.


What you’ll need to have:

  • Minimum of 6 years of experience in a data center.
  • Experience with ACI, ECMP fabrics and/or EVPN overlay.
  • Experience interfacing with MPLS, VPLS, BGP, or working with service providers.


What would be nice for you to have:

  • Bachelor’s degree.
  • Prior or current relevant certifications in the fields of network, telecom, or systems (CCNP, CCDP, CCIE).
  • Project management experience with high-profile/tight timeline projects.
  • Experience in developing action plans with work estimates as part of IT projects.
  • Experience in deployment of multi-tenant environments and networks.
  • Experience with Enterprise Level Wireless Controllers, ISE, and 802.1x.
  • Experience with programmatic deployment of networks and templating of processes. Leveraging Python, Postman, XML, and JSON to deploy applications within varying object models.
  • Experience with VMware networking and converged infrastructure.
  • Experience with automation and IaaS.

If you got this far, we hope you’re feeling excited about this opportunity. Even if you don’t feel you meet every single requirement on this posting, we still encourage you to apply. We’re eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.


Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, “Do the right thing, do whatever it takes, and have fun.” We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.


Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.


Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.


Requests for full corporate job description may be requested through the interview process at any time.

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