City of Houston TX
Job Brief
We have a vacancy of Senior Telecommunications Specialist in our company, City of Houston TX. This vacancy is based in Texas. Please go through the job detail mentioned below.
Position Title: Senior Telecommunications Specialist
Company: City of Houston TX
Work Type: Full Time
City of work: Texas
Salary:
URL Expiry: 2022-11-02
Posted on: jobsintelecom.net
Job Detail
Section: Communications
Reporting Location: 611 Walker
Workdays & Hours: Mon-Fri, 7:30 am – 4:30 pm*
- Subject to change
DESCRIPTION OF DUTIES AND ESSENTIAL FUNCTIONS
Perform in a lead capacity to provide support services for telecommunication systems and networks for Houston Public Works. This role will be responsible for providing, supporting, and managing all mobile communications for Houston Public Works Department which includes wireless devices. Performs in a lead capacity to provide support services for Telecommunication systems and networks for the department. Trains, schedules, and leads assigned Telecommunications Specialists. Assists with unusual or difficult situations. Interviews users to identify and integrate their diverse needs and resolve system requirements and problems. Provides onsite or remote access diagnoses and resolution to wireless hardware and software problems by responding to service desk requests. Provides design and consultant services for various hardware and software, system arrangements, installations, and modifications. Monitors system performance. Provide technical system support and capabilities including, but not limited to, installation, maintenance, modification, and repair of Telecommunications equipment, products, and/or systems. The Senior Telecommunication Specialist’s responsibilities will include monitoring and servicing systems, diagnosing problems and troubleshooting equipment, running tests, completing reports, updating and improving existing processes, and repairing or replacing faulty equipment.
WORKING CONDITIONS
This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting temperature and air conditions.
This is a Department of Houston Public Works Emergency Management Position at the Tier II Level.
EDUCATIONAL REQUIREMENTS
A Bachelor’s degree in Computer Science, Business Administration or a related field is required.
EXPERIENCE REQUIREMENTS
One year of experience in telecommunications, including needs evaluation, solution recommendation and installation coordination is required. Four years of telecommunications experience be substituted for the education requirement.
LICENSE REQUIREMENTS
None
Skill in the use and operation of test equipment and diagnostic software.
Skill in both verbal and written communication.
Skill in the use of personal computers and software.
Skill in Mobile Device Management application.
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. **
SELECTION/SKILLS TESTS REQUIRED: None
However, the department administer a skills assessment test.
SAFETY IMPACT POSITION: No
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.
PAY GRADE 21
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-393-6002.
If you need special services or accommodations 832-393-6002 (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
Benefits include:
- Medical
- Dental
- Vision
- Wellness
- Life insurance
- Long-term disability
- Retirement pension
- 457 deferred compensation plan
- Employee Assistance Program
- 10 days of vacation each year
- 10 city holidays, plus one floating holiday
- Flexible schedules
- Professional development opportunities
- Transportation/parking plan
- Section 125 pretax deductions
- Dependent Care Reimbursement Plan
- Healthcare Flexible Spending Account
For plan details, visit http://www.houstontx.gov/hr/benefits.html
Apply Now
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