SIM Specialist

Location:
Scarborough, ON, CA Montreal, Quebec, CA Calgary, AB, CA Vancouver, British Columbia, CA Edmonton, AB, CA Ottawa, ON, CA

Req ID: 25568

Jobs by Category: Technology Solutions

Job Function: Technology

Status: Full Time

Schedule: Regular

Description

Join our team and what we’ll accomplish together

The telecommunications world is expanding and diversifying as we shift into a world of data everywhere and our customers are changing too, expecting a reliable and future-friendly communications experience. Our team objective is to pave the path to adoption of new SIM/eSIM technologies and platforms, to lay the groundwork for eSIM enabled devices and instant cellular device activations.

We get to think, plan and prepare for the future! As experts in our fields, we’re a team who equally celebrates failure and success. We are passionate about learning, growing and developing as individuals and as a team. As a member of our SIM team, you have the best of all worlds because you get to work with and learn all about both our customers and the technology which enables our solutions.

The SIM team is seeking a creative, entrepreneurial, energetic, and bright candidate to join our team. You are technology savvy and pride yourself on staying abreast of industry trends. You’ll champion the continuous improvement of SIM technology and remote SIM provisioning experience for TELUS consumer and enterprise customers. You’ll also have the opportunity to take your talent farther and be innovative by working with car manufacturers, agriculture or device makers. You will get to work with a variety of teams and customers to enable new SIM services and functions, so a high degree of flexibility is required to adapt to a wide variety of tasks and functions.

What you’ll do

Partner with the business team to understand current customer experience, identifies areas of opportunity and innovations

Work closely with technology and product teams to ensure business requirements and future technology needs are addressed

Work closely with SIM vendor to develop SIM/eSIM strategies and roadmap

Develop and maintain technical requirements and test plans to address customers and stakeholders needs

Work independently to drive new SIM/eSIM features and function through multiple stakeholders.

Collaborate with cross functional teams to drive SIM/eSIM product development

Manage technical account relationships with the SIM vendors

Lead definition and execution of new SIM/eSIM technology trials

Serve as subject matter expert on SIM/eSIM and related platforms

What you bring

Bachelor’s degree in Engineering or Computer Science degree or equivalent

Technical knowledge of wireless networks and radio access technologies (4G, LTE and 5G)

Technical knowledge of eSIM provisioning / activation, profile management

Technical knowledge with MVNO operating model

Technical knowledge of M2M / IoT and wearables

Technical knowledge of industry test standards and certification processes

Skilled at making presentations and great facilitation skills

Ability to analyze data effectively to solve problems and support informed decision making

Great-to-haves

5+ years technical / functional SIM and device management experience with wireless / mobile

3+ years experience with technical eSIM architecture / eSIM operational planning

Telecommunications experience in mobile embedded systems, core network and products.

Technical knowledge of GlobalPlatform, GSMA SGP and TCA SIM and eSIM specifications

Technical knowledge of 3GPP (5G/LTE/UMTS/HSPA) and ETSI standards

Development and debug experience on mobile devices with SIM/eSIM support.

Knowledge of Secure Element architecture and SIM alliance Open API.

Previous experience working with SIM vendor and third party tools

Experience with Google Suite