Smb Marketing Manager

It matters to us that Team O2 is as diverse as the communities we serve.

We’re aware that we need more diversity in our senior leadership roles, so we welcome and encourage people from all backgrounds to apply.

Whoever you are, O2 has a place for you.

Come join us.

Job title: SMB Marketing Manager

Reporting to: Medium Business & Partner Marketing Lead

Division: Business

Department: SMB Marketing

Direct reports: 0

Location: Slough/ mixture of working from home and in the office

Closing date: 25/07/2022

SMB Marketing Manager generates high-quality leads from SMB prospects and existing customers, by crafting fully integrated, engaging & exciting marketing campaigns, that convert to sales.

The campaigns will leverage the wider VMO2 & Business Brand activity and utilise the full marketing mix (including Email, paid media, webinars, and social channels) to help deliver a brilliant customer journey, and ultimately inbound leads, as a result of driving consideration to help achieve an ambitious growth agenda.

About the team:

SMB Marketing plays an integral and valuable part of the overall SMB Business within VMBO2, which is an exciting area, in which VMO2B is investing heavily this year. This recognition has allowed us to build some exciting openings, expand the team to help drive awareness, convert to sales leads, and support our Sales organisations.

Who we are

At Virgin Media O2 we’re going All In, to remove bias and barriers for our people and our candidates. We’re working hard to achieve bold ambitions, to help us better represent the diverse communities we serve across the UK. As an equal opportunities employer, we support and encourage you, to be your authentic self throughout your application journey.

Key responsibilities

• Development of a fully integrated outcome-driven multi-channel marketing programme and plan for SMB Customers, and brilliant execution of that plan
• Driving the revenue number along with the rest of the team from SMB customers by acquiring high value and X-selling into existing customers
• Build and implement a robust strategy with a focus on driving demand INTO our sales teams, utilising the optimum mix of marketing channels (email, paid media, etc) and other cross-functional resources
• Being the driving force for campaign creativity that brings our brand to life through our offline and online digital channels and journeys
• Create targeted activity using segmentation & customer lifecycle stage – both existing and prospect customers – to optimise campaign programmes and deliver more demand/leads for sales.
• Co-ordinate and manage agencies/internal resources to meet deadlines, supervise budgets, and assess creative/campaign performance (ROI)

The must-haves

In order to be considered, you must have the following experience;

• Experience in B2B campaign strategy and execution, within a complex B2B environment, that has delivered a positive impact (IT, tech or telecoms industries desirable)
• Comfortable dealing with complex business environments & leading cross-functional teams
• Strong customer focus and ability to put the customer at the heart of business strategy
• Excellent Commercial Acumen
• Strong presentation, communication and writing skills
• Degree level qualification or CIM diploma desired but not essential

What’s in it for you?

We know that benefits mean so much more than the ‘stuff’ we can give you, so we offer a wide range of support, rewards and tools – all focused on helping you to prioritise what really matters.

All work and no play just isn’t our style! We’re already planning our future ways of working, for when life becomes a little more normal again. We’re constantly evolving our approach to enable you to find an outstanding work-life balance.

Next steps

If we feel like a place where you can belong, we’d love to learn more about you. Once you’ve submitted an application the next steps of the process, if successful, are likely to include a conversation with a recruiter, followed by a 3step process.

When you apply, you’ll be asked about any adjustments you might need to support the recruitment process. Let us know, and we’ll discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.

We’ll be sending you emails about the status of your application. To make sure you receive these, please add @O2.com and @telefonica.com to your Safe Senders list.

We’re looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits.

Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform – O2 Campus.

We also believe a great work-life balance is important, so we’re open to considering flexible working arrangements. Like to know more, feel free to raise it.

Join us and we’ll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places.

If you have any questions around the role then please email [email protected] who will be happy to help.