Specialist Solution And System Integration

Job Summary

CN, is currently hiring on a vacant job post of Specialist Solution And System Integration based in Montreal Quebec Canada. Please read the job detail carefully before applying.

Job Title: Specialist Solution And System Integration
Company Name: CN
Job Type: Full Time
Job Location: Montreal Quebec Canada
Salary:
Job Link Expiry: 2023-01-04
Posted on: jobsintelecom.net

Job Detail

At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The role of Specialist Solution and System Integration is responsible for the successful deployment of advanced infrastructure, telecom, Industrial IoT and technology solutions, systems and services. The Specialist ensures that all business requirements are met internally, by projects and contributes to the global evolution of CN’s I&T. The Specialist is a key player in the team, ensuring the technology delivered is secure, reliable, available, resilient, performant and aligned with safety standards per business requirements.

Main Responsibilities

The Specialist Solution and System Integration is responsible for the following activities:

Integration

• Engage with internal and external customers to capture requirements
• Translate the technology solution architecture into engineering standards & specifications
• Ensure that solution designed meet all business requirements
• Establish deployment/migration strategy and guide project team and operations
• Manage all aspects of critical data center and outside plants supporting infrastructure (electrical and mechanical)
• Enforce and revise as needed all MOPs, SOPs & EOPs and company practices, documentation and processes, including business continuity and physical security management.
• Follow the Change and Release Management processes by initiating Change Controls and executing cut-over plans
• Foster strong vendor relationships relating to IT Operations
• Operate efficiently to achieve required uptime and service level agreement (SLA) compliance
• Drive strategic operational proof of concepts and pilot projects to support ongoing data center and outside plant evolution
• Coordinate with internal customers to ensure proper notification and communication
• Provide technical consultation and leadership within projects and CN teams to develop, recommend and oversee delivery of various solutions aligned with corporate vision
• Act as technical leader to coordinate work between multiple internal resources and external service providers to ensure end goals are met
• Contributes to capital (CAPEX) and operational (OPEX) budget preparation

Operations

• Coordinate maintenance windows for installation, upgrades and lifecycle of CN technologies with business owners and technicians in the field
• Manage maintenance programs and ensure schedule is adhered to and coordinate with production requirements objectives
• In the event of a major outage, manage and escalate the situation in adherence to current escalation procedures and disaster recovery plans
• For support issues during project migration or deployment, determine appropriate resolution/solution through root cause analysis and impact analysis
• Define and maintain engineering and configuration standards
• Follow the Change and Release Management processes by initiating Change Controls and executing cut-over plans
• Develop & manage site specific procedures, maintenance schedules and support contracts

Continuous Service Improvement

• As part of the CSI (continual service improvement), the Specialist will drive improvements to maximize operating effectiveness
• Continuously review and optimize existing and, if necessary, develop new processes and procedures to continuously improve overall operations and drive standardization and efficiencies as the business develops
• Transition-to-core: update of documentation, systems, training, and presentation
• Provide mentoring and technical expertise to Administrators and colleagues

Governance

• Apply and ensure compliance with all appropriate CN I&T standards (e.g. Security, Architecture, Project Delivery Methodology, SOX, etc.)

Requirements

Education/Certification/Designation

• College degree or equivalent experience and knowledge
• Electrical or Telecom Engineer preferred
• Data Center Certifications preferred
• Fiber Optic Certifications preferred

General Skills/Knowledge

• In depth knowledge of datacenter network technologies; data, voice, WIFI, security networks, and virtualized networks
• In depth knowledge and experience with electrical and mechanical systems
• In depth knowledge and experience with fiber optic (Outside Plant) telecommunication with focus on construction management
• Experience with wireline backhaul solutions (MPLS, OTN, WDM)
• Experience with wireless backhaul solutions (Microwave, LTE, 5G, Point-to-Point)
• Experience with IT Networks and Services
• Experience with IT transformational initiatives
• Experience with integration between legacy and modern solutions an asset
• Preferred with certification(s) for ITIL concepts
• Transportation or rail related experience a plus
• General understanding of IT ecosystems, particularly for large companies

Experience

• Minimum of 5 years facilities experience in mission critical environments

Assets

• Knowledge of ITSM tools (e.g., Service Now)
• Adept at project management
• Knowledge of DCIM tools
• Transportation or rail related experience
• Proficiency with equipment specifications, contract terms, and bidding processes
• Familiarity with financial management (CAPEX & OPEX)
• Excellent verbal/written communication and interpersonal skills
• Very good prioritization capabilities

Working Conditions

Support 24/7 business

Part of on call rotation

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

CN is an employment equity employer and we encourage all qualified candidates to apply. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.
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