Specialist Solution and System Integration

At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The role of Specialist Solution and System Integration is responsible for the successful deployment of advanced Telecom and Wireless Access infrastructure, systems and services. The Specialist ensures that all business requirements are met by team members and projects, and contributes to the global evolution of CN’s I&T. The Specialist is a key player in the team, ensuring the technology delivered is secure, reliable, available, resilient, performant, and aligned with safety standards per business requirements.

Main Responsibilities

System integration

• Engage with customers to capture requirements
• Work with Project managers during the planning phases and identify deployment steps and risks
• Engage external providers and work with Business Planning, Supply Management and Legal teams in the context of procuring delivery and / or support new or existing services
• Estimate overall solution costs and share information with Project Managers and stakeholders
• Establish test plans for newly defined solutions and conduct lab testing
• Based on blueprint and test results in the lab, create Detailed / Functional Design
• Establish deployment/migration strategy and guide project team and operations
• Coordinate installation with technicians in the field and/or with business owner
• Provide support during project migration or deployment, and in case of issues determine appropriate resolution/solution through root cause analysis and impact analysis
• Conduct Service Introduction to Operations: update documentation, systems, training and presentation

Equipment deployment in lab environment

• Work with stakeholders to set up test environments for telecom solutions and devices.
• Install telecom devices (routers, switches, servers, wireless controllers, etc.) and cabling.
• Prepare equipment to be deployed in the field as requested by stakeholders.
• Configure the various network elements according to the specifications provided by the project team (typically in the context of PoC, Network and Service evolution or Lifecycle projects).
• Work with Project managers during the planning phases and identify deployment steps and risks.

Validation and certification

• Work with the stakeholders to determine and implement the test/validation strategy.
• Develop and execute methods for the certifications of telecom devices (e.g., Cisco, Juniper etc.)

• Execute methods for the validation of telecom solutions (e.g., Single Service, Multi -Services) according to the test plan
• Oversee the evolution of test tool technology with Product management team and Vendors
• Communicate with vendors regarding device bugs and issues (create vendor tickets for support)
• Generate test results and present them to the stakeholders

Lab management

• Maintain an up-to-date knowledge of devices used at CN and their use-cases.
• Keep up-to-date documentation that reflects the setup, inventory and lifecycle of the lab equipment
• Maintain sanitized and organized lab environment
• Managed the access to the lab and the requests for lab testing from the stakeholders
• Ensure the lab is maintained at industry standard quality levels

Technology Specifics

• Minimum 5 years of relevant technical experience in Telecom /IT industry
• Expertise in LAN/WAN technologies (BGP, DMVPN, Switching, QoS (Marking, Queuing))
• Expertise in testing and automation tooling (traffic generator, protocol simulators etc.)
• Good knowledge of WiFi technology, i.e., Cisco, HP-Aruba
• Good knowledge of cellular router technology
• Good knowledge of Security (Zoning, VLAN, VPRN, IPS/IDS, etc.)

Assets:

§ Technical certifications (e.g., Cisco CCNP – CCNIE)

§ Automation programming/scripting (e.g., Python, Ansible)

§ Expertise in Datacenter technologies (Leaf and spine technology)

§ Familiar with Juniper, Arista, Digi platform

Requirements

Education/Certification/Designation

• Bachelor’s degree in Business, Computer Science, Computer Engineering, Electrical Engineering, a related field of study, or equivalent work experience

Skills/Knowledge

• Ability to work on multiple projects in parallel and meet deliverables dates
• Very good technical documentation skills
• Very good communication and presentation skills
• Very good organization skills
• Leadership skills and ability to influence and guide others on technical matters and methodology
• Ability to clarify requirements and ensure solution meets business needs
• Strong sense or prioritization for meeting deadlines
• Fluent in English. French an asset

Working Conditions

• This role requires you to be present in the Montreal CN office/Lab
• This role requires you to be able to carry and move heavy equipment

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

CN requires that all employees be fully vaccinated against COVID-19 and provide proof thereof as a condition of employment. The Company’s vaccination mandate extends to employees of our wholly owned subsidiaries as well as CN’s contractors, consultants, agents and suppliers and anyone who accesses CN properties in Canada.

CN is an employment equity employer and we encourage all qualified candidates to apply. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.