Sr. Coordinator Network

Summary The SR Coordinator Network takes responsibility for the maintenance and reliable operations of company servers and networking equipment. Performs technical work developing and implementing, and supporting infrastructure and networking equipment. The SR Coordinator Network should be customer service oriented individual with a solid background in implementing, and maintaining networking systems to include Cisco infrastructure solutions, Firewalls, and Storage Area Network solutions. The SR Coordinator Network must be able to support corporate policy and standard procedures for server configurations, firewalls, routers, switches, wireless networking, VoIP, VPN, etc and security of a local and wide area network in a multi-site environment.

This position will report to the Manager of Customer Support & Network Services and will be part of a diverse team with the responsibility to provide all levels of support for the enterprise network across multiple locations and two datacenters in a LAN/WAN environment. Responsibilities will also include assisting the Servicedesk to meet required service level agreements and participate in on call rotations.

Essential Functions

• Administers day-to-day operations of both Cisco networks and hardware (in physical and virtual environments) and our Storage Area Network (SAN) in a multi-site environment including monitoring performance and resource availability and performing routine maintenance to keep the network running at optimal performance
• Designs and installs new, and plans and deploys patches of existing, network, server, telecommunication, and system software within the company in keeping with company standards and policies in a team environment
• Maintains all new and upgraded equipment and software after installation
• Install and maintain network and telecommunications cabling (Cat 5/6 and/or Fiber Optics)
• Oversee and manage work by vendors that perform installation services
• Provides second level troubleshooting to resolve network, server, and other hardware or system software issues and implement solutions
• Participates in evaluation of new technology opportunities which improve performance of overall environment for Vi-Jon employee owners
• Refines and maintains security of overall server and network environment to minimize intrusion opportunities for external and internal actors
• Configures, maintains, and monitors firewalls, routers, switches, etc., through IOS interface or equivalent tools
• Administers and monitors disaster recovery services and backups, including Veeam backup jobs and off line backup processes (Tape, disk, or cloud storage) consistent with overall Vi-Jon Disaster Recovery and Backup plan
• Responsible for Disaster Recovery Plan risk analysis, business impact and development strategy
• Leads Disaster Recovery plans to better ensure availability and recoverability of overall server and network environment
• All other duties as assigned

Supervisory Experience None

Education:

Minimum qualifications are an Associate’s degree in Computer Science (or a related degree) and 4-7 years of related experience. Bachelor’s Degree preferred. Alternate qualification is no degree, but greater than seven years network experience.

Experience: Seven years of network experience required without Associates Degree.

Four years network experience required with an Associates’ degree.

Experience with supporting Virtualization technologies.

Experience with Category 5/6 and/or Fiber Optic cabling will also be considered a plus.

Microsoft, Cisco, Palo Alto and VMware certifications or experience will be considered a plus.

Competencies

• Present for work when scheduled is a mandatory function. Work hours may extend pass normal business hours based on the workload of the department
• Compliance and enforcement of all company safety rules, procedures and guidelines is essential
• Reporting of safety issues is mandatory
• Be involved with team on-call duties for Vi-Jon’s computing environment
• Provide troubleshooting expertise when needed outside of normal business hours
• Ability to work independently within complex systems and team environment
• Excellent communicator and customer service-oriented skills
• Strong background in problem solving and troubleshooting skills
• Ability to create and write clear, complete documentation of systems and procedures
• Excellent analytical, organization, writing, and problem-solving skills
• High degree of attention to detail and accuracy
• System and console operations, monitoring
• Team work and collaboration; professional interaction in all business contacts, all day, every day
• Be innovative
• Self-motivated, initiative, high level of energy
• Multitasking
• Tolerant and flexible to different situations
• Adaptability and ability to work under pressure

Travel Minimal

Work Environment

This job operates in a professional office environment, manufacturing and laboratory environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, fax and other standard office equipment. Worker occasionally exposed to extreme heat and cold with temperatures sufficiently high or low to cause marked bodily discomfort. Exposed to sufficient noise to cause worker to shout in order to be heard above the ambient noise level. Worker could be exposed to hazards such as proximity to moving mechanical parts. Works in laboratory, production line and warehouse environments. This position will require use of PPE.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee will need to be able to identifying colors, and lift or force exertion of up to 50lbs frequently. Ability to bend, stoop, climb, kneel and the ability to visually track moving objects.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Smyrna, TN 37167: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location