Sr System Administrator – zSeries Telecom

Administration and support of zSeries systems in a large network environment/complex multi-client, multi-vendor and multi-protocol systems. Participation in the evolution of the zSeries platform by working to develop scalable and innovative service offerings that are future-oriented and meet current and future customer needs. Collaboration with technical specialist teammates (Operating system, Databases, telecommunications, security, Web applications) evolving in a constantly changing context.
Insights you can act on
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Your future duties and responsibilities
As a system programmer, you will be working on major initiatives within the Mainframe practices! This role will require communication and interaction with multiple internal and external clients such as third party partners, vendors, network, data center and client engagement teams to ensure the smooth implementations of changes in the environments. You will also have to share knowledge with the rest of the teams, coach and mentor team members, address issues and seize opportunities to develop improvements and new service offerings.
YOUR RESPONSIBILITIES WILL INCLUDE:

• Install, propagate, maintain and support telecommunications software on centralized z/Series servers;
• Master the basic tools specific to z/Series servers as well as Communication Server (CS) and VTAM;
• Perform problem determination and resolution;
• Diagnose sophisticated problems, propose and implement solutions adapted to customer needs;
• Handle service request and/or reported problem, follow up until resolution;
• Build and maintain technical procedures and solutions documentation;
• Provide functional analysis for new requirements and service offerings;
• Develop solutions aimed at improving processes that involve the support of our clients;
• Coach and/or mentor colleagues;
• Participate in Disaster Recovery tests;
• Provide on-call support as scheduled.

Required qualifications to be successful in this role

• Expertise : FTP, SMTP, SNMP, TN3270; Super Session, TPX, Netview, VPS/LRS, CA-SPOOL and NDM (Connect: Direct); TCP/IP and HPR/IP (Enterprise Extender) telecommunications protocols; Cryptographic protocols (SSL/TLS) in general as well as their applications with CS for z/OS, including AT-TLS rules and the use of the “Policy AGENT”;
• Functional : HLAsm, REXX, TSO/ISPF, JCL, SMPE, z/OS, JES2, SDSF, RACF and ACF2;
• Experience with Microsoft Word, Excel and PowerPoint;
• Knowledge of the ‘Software Management’, ‘Software Update’ and ‘Network Assistant’ modules of z/OSMF would be an asset.

PROFESSIONAL QUALITIES:

• Excellent organizational skills;
• Ability to work in a team;
• Autonomy, creativity and proactivity;
• Passionate about customer service;
• Give to the on-call support team
• Bilingual: excellent command of English and French, spoken and written;

EDUCATION AND EXPERIENCE

• Bachelor’s degree in computer science or equivalent experience
• 10 years minimum of experience in IT *
• Expertise of IBM zSeries (z/OS) platforms

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Job Type: Full-time