TDS Telecom

  • Contract
  • Anywhere

Remote


Overview:

Do you enjoy working with business customers and are ready to join a company that understands what a work/life balance actually is? Do you like working REMOTE and not have to worry about a commute?
If so, then come join TDS as a Sales Advisor – Business !
As a Business Sales Advisor, you are a key contributor in TDS’s overall strategy to grow, delight, and retain our small business customers. You will be responsible for generating sales of our products, services and promotions offered to our business customers and providing outstanding customer support. In this role, you will identify, nurture, and close opportunities with both existing and new business customers. This includes, but is not limited to, contacting business accounts with contract renewals, retention, and identifying up-selling and cross-selling opportunities.
You will also work with both internal and external customers to increase business and create solutions that serve the best interests of both our customers and TDS.

*$2,000 Sign-on Bonus (payout terms apply)*
  • Starting pay is $18/hr. + commission
  • This position has a shift of Monday-Friday 8:00am to 5:00pm PST (10:00am-7:00pm CST)

TDS Telecommunications LLC
(TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to more than 1,100 rural and suburban communities across the U.S. With 1.2 million connections, TDS is a rapidly growing technology company. Powered by fiber-optics and new industry-leading technologies, TDS delivers up to 2 Gigabit internet speeds and offers internet-protocol based TV entertainment solutions along with traditional phone services. TDS also offers businesses VoIP advanced communications solutions, dedicated internet service, data networking, and hosted-managed services. Visit tdstelecom.com.

Responsibilities:

  • Meet or exceed monthly sales and revenue growth goals for products and services. Make regular contact with the existing small business customers. Place proactive customer contact calls to uncover sales opportunities. Serve as the resource for sales negotiation with existing small business accounts. Craft sales proposals based upon the customer/company impact prior to making a recommendation or decision. Actively manage existing small business accounts to ensure we retain and grow these account in the future
  • Take the lead role and manage customer relationship with business accounts.Handle MACD (moves, adds, changes, deletes) and billing inquiries for BSSC accounts. Maintain and update business through SFA (Sales Force Automation) and the BSR program
  • Customer follow-up on service orders and coordinate local technical teams and communicate with all other necessary teams as needed
  • Provide monthly referrals and lead generation to the outside and account management teams by utilizing current customer base, products and promotions
  • Maintain personal knowledge on product and service offerings (including new and upcoming services, products, and promotions), contact information, contact database(s), and activity and outcome reporting.

Qualifications:


Required Qualifications
  • 1+ year sales experience
  • 1+ year customer service
  • Must follow the TDS attendance guidelines in order to meet TDS’s business needs including but not limited to our obligations to our customers and to our customers’ needs

Other Qualifications
  • Self-motivated and comfortable accepting responsibility for achieving defined sales targets
  • Strong communication and interpersonal skills, oral and written
  • Ability to establish and maintain excellent working relationships
  • Advanced sales and/or customer service skills a plus
  • Ability to adapt to rapid change and fast-paced environment while incorporating time management skills
  • Working knowledge of Microsoft suite of products, as well as SABRE, DESI, MetaSolv, Cobra, and all customer information systems


Benefits

As a part of your total compensation, TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. For an overview of what we have to offer for full-time employees including vacation, health benefits and retirement options please click here.

At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture, click here!

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