Technical Sales Architect

Location:
Toronto, ON, CA Calgary, AB, CA Edmonton, AB, CA Halifax, Nova Scotia, CA Vancouver, British Columbia, CA

Req ID: 26853

Jobs by Category: Security & Automation

Job Function: Technology

Status: Full Time

Schedule: Regular

Description

With TELUS, you are part of something bigger. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. As a part of our team, you help make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability — your unique contributions and talents are valued and respected here.

Join our team

The Technical Sales Architect or Customer Solutions Architect (CSA) team connects our customers with industry-leading technology solutions to create opportunities and solve business challenges across various segments within the private sector. Located across Canada, the CSA team focuses on pre-sales architecture and creating comprehensive technology roadmaps. By providing thought leadership and leveraging TELUS’ breadth of technology solutions to enable customers’ business goals, we assist Canadian businesses in prioritizing their initiatives to what matters most.

Working collaboratively with TELUS Business Sales teams, you will develop and cultivate relationships at all levels within our customers’ organization, boost customer satisfaction and become a trusted advisor in the Physical Security space. Using your ability to be a strategic thinker and technology influencer, you will clearly articulate a holistic view of integrating technology as an enabler of our customers’ strategic initiatives.

Here’s the impact you’ll make and what we’ll accomplish together

As a Customer Solutions Architect within the mid-market and enterprise teams, you will be an integral connection between TELUS and our customer’s business. You will lead the Physical Security architecture development of innovative solutions by the following:

With a combination of business acumen, consulting ability, technical and sales skills, you thrive in finding the right services to adopt and expand TELUS solutions by clearly demonstrating the positive impact on our customer’s business objectives

Be an advocate for the customer by leveraging the appropriate resources within TELUS and our partners

Highly organized: you can handle ambiguous ideas and help drive the team to a concrete plan

Develop digital transformation roadmaps based on our customers’ unique technical environments

Regular touch base sessions with internal stakeholders to remain current on TELUS’ physical security technology offerings

Staying on the leading edge of technology and challenging the status quo

Qualifications

You’re the missing piece of the puzzle

You are likely in a similar solution & sales support role, with many of the talents and experience points below:

You live a Customers-First philosophy and are renowned for your customer relationship development

You understand the physical security/IT/telecommunications competitive landscape across Canada

You bring 3+ years of experience of leading the architecture of solutions across multiple technologies

You are known for leading and facilitating dynamic workshops, whiteboard discussions, technology roadmaps, and consulting conversations with customers

You thrive on working cross functionally, leveraging team members and technology resources across your organization to lead initiatives or technical solutions

You demonstrate both technical and financial/business acumen with customer stakeholders, including COOs, CFOs, CIOs and CEOs

Great to haves

Sales methodology training, including complex account planning

You are committed to your craft and have passion about continuous learning and personal development

What you can expect from us

An environment where you’re encouraged to share and act on your ideas

We embrace and thrive in a highly dynamic collaborative environment leveraging the individual strengths of others

A culture committed to giving; every year we donate time and resources in our communities

A fun, dynamic team that works and plays every day; great ideas can come as easily during an impromptu hallway soccer match or social team outing

We embrace and thrive in a highly dynamic collaborative environment leveraging the individual strengths of others

It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected

We give where we live and are making a big difference in communities’ right across the country. How big? Since 2000, we have given over $440 million and 6.8 million hours of our time to charities and non-profits in Canada

You can come to work in one of our environmentally sustainable, technologically advanced office; you can meet customers in our next generation, connected retail stores; or, in many cases, you can work from home

Our rewards package includes: profit sharing bonus, optional stock purchase plan, dedication to a diverse and inclusive team culture with loads of career development opportunities, flexible Total Rewards benefit plan with many innovative options and programs including a DC Pension

#LI-Hybrid